Customer from Jamaica, New York called in to ask for assistance with their Konica Minolta PRO C500. The device says, “Please set toner recovery box and close the door”. This error appeared after they have transported the machine from their … Read More
Author Archives: Shem Mojeno
How to Fix Black Horizontal Lines on Paper for Lanier 425C Copier
A customer from Columbus, Ohio called in to ask assistance with their Lanier 425C Copier. The problem with the machine is that it gives black horizontal lines on the top of the pages. They tried checking on with the machine’s … Read More
How to Fix Voids and White Lines on Konica Bizhub 200
A client from Fresno, California called in to ask for assistance with their Konica Bizhub 200. The machine is having print issues where voids or white lines are coming down on the copies. The client requested for our technician to … Read More
How to Fix Toshiba e-STUDIO 550: Error Code Appears When Printing and Spills Toner in the Machine
A customer from San Jose, California called in to ask for assistance in fixing their Toshiba e-STUDIO 550 Machine.Problem: There is an error code when printing (8.5×14) Legal Paper from Tray 1 and also spilling black toner in the machine. … Read More
How to Access the Meter Reading Impressions or the Counter for Xerox Versalink Machine
A meter in a machine is used to track the volume of paper and type of prints produced whether it’s a colored print or a mono print. It is very important to keep track of the meter reading of your … Read More
How to fix loud grinding noise and vertical lines on paper Issue of HP LaserJet Pro M1536dnf
A customer from Boise, Idaho called in to ask for assistance with their HP LaserJet Pro M1536dnf. The problem were loud grinding noise and vertical lines on paper when copying from ADF. If you are looking for a Copier for your business, … Read More
How to Fix Toner Problems with Ricoh MP C2500
A customer from Houston, Texas called in to ask for assistance with their Ricoh MP C2500. There is an error message stating “low black toner”. They replaced the toner and still having an error message “Add Toner”. They didn’t know … Read More
How to Fix Misfeed on Tray 2 of a Toshiba E Studio 232 Copier
A customer from Wichita, Kansas called in to request for assistance in solving the misfeed on the tray 2 of their Toshiba E Studio 232 Copier. We sent our technician on the customer’s site to inspect the machine. He was … Read More
How to fix Toshiba 3530C with Error Code C467
A client from Visalia, California called in to ask for assistance with their Toshiba 3530C Copier. It has an error code C467. We have sent our technician on customer’s site and the error has been fixed successfully. If you are … Read More
How to Fix Canon ImageRUNNER C2225: Print Copies Have Smudge in the Middle of Paper
A client from Cambridge, Massachusetts called in to ask assistance in fixing their Canon Image RUNNER C2225 copier/printer. The problem is that the print copies has smudge in the middle of paper. If you are looking for a Copier for your business, … Read More