Clear Choice Technical Services

How to Fix Ghosting or Double Image on Canon ImageRUNNER C3380i?

Home » How to Fix Ghosting or Double Image on Canon ImageRUNNER C3380i?

How to Fix Ghosting or Double Image on Canon ImageRUNNER C3380i?

blog images

A customer from Des Moines, USA called in to ask for assistance with their Canon imageRUNNER C3380i. Their machine was having a Ghosting or Double Image on Color printouts. The customer requested a tech to visit their site.

Our technician went to the customer’s site and was able to fix the problem. Our technician and tech support worked on this issue hand in hand. Below were the steps taken to Ghosting or Double Image on Color printouts on their Canon imageRUNNER C3380i.

Ghosting or Double Image on printout.

  • Tech checked black and white printing and confirmed working.
  • Tech printed color sample page and confirmed getting double image or ghosting.
  • Cyan, magenta, and yellow are affected.
  • The cyan, magenta, and yellow Imaging Units are still at a good level.
  • The Fuser is clean as well as the Transfer belt.
  • The issue occurs before the Fuser.
  • The issue is more on the color imaging unit since black and white printing is fine and the issue happened before the Fuser which is known for ghosting or double image issue.
  • Customer ordered the Cyan, magenta, and yellow imaging unit from CCTS.
  • We sent back the tech to install these parts and resolved the issue.

We hope that the steps made by our technician could help you fix this problem on your machine. In case you have questions or might need assistance regarding this, our team in Clear Choice Technical Services can definitely help you determine the issues in your machine that needs to be addressed. Call our team at (515) 512-4288 or send us a message at [email protected]

Get-You-Copier-Fixed
Comments are closed.

Copier Lease Request


This will close in 0 seconds

Service Request

Quality and Affordable Service, Repair, and Maintenance for Your Copiers and Printers

Your business productivity is important to us, which is why we provide a hassle-free and affordable service for all models of copiers and printers in any condition. We offer great value for the money when it comes to our repair and maintenance services.

  • Factory certified and highly qualified service technicians
  • A highly trained service technician onsite within 24-48 hours
  • Affordable rates starting at $85/hour
  • High inventory of repair and replacement parts for most copier and printer brands

We are a one-stop shop for all your copier and printer repair and maintenance needs. 70% of our service requests are resolved on the 1st visit. You are guaranteed prompt and quality service wherever you are in the US.

For fast, reliable, and quality maintenance and repair for your copiers and printers, the choice is clear: Clear Choice Technical Services!

For an accurate diagnosis and a faster transaction time, please fill out the form below.


This will close in 0 seconds

Remote Computer/Copier/Printer Support

Remote Support Information

*Copier and Printer

We typically connect to your computer, which should be on the same network as the copier. This allows us to access the copier's Web Interface for more effective troubleshooting and to adjust any settings that may require modification or configuration.

*Computer

We will explore various troubleshooting steps, and if the issue is related to the network, we may discuss it over the phone without remote access until we resolve the problem.

Machine Capability

Please confirm if your copier can still copy or print standalone (e.g., without any computer or network connection) to ensure we address your issue effectively. Complete this questionnaire to the best of your ability, and we will get back to you promptly to schedule remote support. Thank you for choosing our services, and we look forward to assisting you.


This will close in 0 seconds

Maintenance Contract


    This will close in 0 seconds