Clear Choice Technical Services

BROTHER MFC-J3520/J3720, MFC-J6520DW/J6720DW, MFC-J6920DW/J6925DW Service Manual and Parts Manual

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BROTHER MFC-J3520/J3720, MFC-J6520DW/J6720DW, MFC-J6920DW/J6925DW Service Manual and Parts Manual

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Description

SERVICE MANUAL TABLE OF CONTENTS

REGULATION
SAFETY INFORMATION

CHAPTER 1 SPECIFICATIONS
1 GENERAL
2 FAX
3 PRINTER
4 COPY
5 SCANNER
6 SOFTWARE
7 NETWORK
7.1 Network
7.2 Wired
7.3 Wireless
8 SUPPRIES/OPTIONS
9 SERVICE INFORMATION
10 PAPER

CHAPTER 2 TROUBLESHOOTING
1 INTRODUCTION
2 OVERVIEW
3 ERROR INDICATION
4 TROUBLESHOOTING

CHAPTER 3 DISASSEMBLY AND ASSEMBLY
1 PRECAUTIONS BEFORE PROCEEDING
2 PACKING
3 SCREW CATALOGUE
4 SCREW TORQUE LIST
5 LUBRICATION
6 OVERVIEW OF GEARS
7 ROUTING OF HARNESSES AND INK SUPPLY TUBES
8 DISASSEMBLY FLOW
9 DISASSEMBLY PROCEDURE

CHAPTER 4 ADJUSTMENTS AND UPDATING OF SETTINGS,
REQUIRED AFTER PARTS REPLACEMENT
1 IF YOU REPLACE THE MAIN PCB ASSY
2 IF YOU REPLACE THE HEAD/CARRIAGE UNIT
3 IF YOU REPLACE THE DOCUMENT SCANNER UNIT, ADF UNIT OR CIS UNIT
4 IF YOU REPLACE THE PANEL ASSY, TOUCH PANEL, LCD UNIT OR
LCD PCB ASSY
5 IF YOU REPLACE THE INK ABSORBER BOX OR FLUSHING BOX
6 IF YOU REPLACE THE PAPER FEEDING RELATED PARTS and
MAINTENANCE UNIT

CHAPTER 5 SERVICE FUNCTIONS
1 MAINTENANCE MODE
2 OTHER SERVICE FUNCTIONS

CHAPTER 6 CIRCUIT DIAGRAMS AND WIRING DIAGRAMS

CHAPTER 7 PERIODICAL MAINTENANCE

APPENDIX 1 SERIAL NUMBERING SYSTEM

APPENDIX 2 DELETION OF USER SETTING INFORMATION

APPENDIX 3 INSTALLING THE MAINTENANCE PRINTER DRIVER

APPENDIX 4 REPLACEMENT OF CONDENSER ON THE MAIN PCB

PARTS MANUAL TABLE OF CONTENTS

1. ADF
2. DOCUMENT SCANNER
3. CARTRIDGE CASE
4. ENGINE
5. HEAD
6. PAPER TRAY
7. LOWER TRAY
8. COVERS & LABELS
9. PANEL
10. PCB
11. ACCESSORIES
12. PRINTED MATERIALS
13. PACKING MATERIALS
14. OTHERS

Copier Lease Request


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Service Request

Quality and Affordable Service, Repair, and Maintenance for Your Copiers and Printers

Your business productivity is important to us, which is why we provide a hassle-free and affordable service for all models of copiers and printers in any condition. We offer great value for the money when it comes to our repair and maintenance services.

  • Factory certified and highly qualified service technicians
  • A highly trained service technician onsite within 24-48 hours
  • Affordable rates starting at $85/hour
  • High inventory of repair and replacement parts for most copier and printer brands

We are a one-stop shop for all your copier and printer repair and maintenance needs. 70% of our service requests are resolved on the 1st visit. You are guaranteed prompt and quality service wherever you are in the US.

For fast, reliable, and quality maintenance and repair for your copiers and printers, the choice is clear: Clear Choice Technical Services!

For an accurate diagnosis and a faster transaction time, please fill out the form below.


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Remote Computer/Copier/Printer Support

Remote Support Information

*Copier and Printer

We typically connect to your computer, which should be on the same network as the copier. This allows us to access the copier's Web Interface for more effective troubleshooting and to adjust any settings that may require modification or configuration.

*Computer

We will explore various troubleshooting steps, and if the issue is related to the network, we may discuss it over the phone without remote access until we resolve the problem.

Machine Capability

Please confirm if your copier can still copy or print standalone (e.g., without any computer or network connection) to ensure we address your issue effectively. Complete this questionnaire to the best of your ability, and we will get back to you promptly to schedule remote support. Thank you for choosing our services, and we look forward to assisting you.


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Maintenance Contract


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