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HP Color LaserJet Pro MFP M377, M452, M477 Troubleshooting and Repair Manual

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HP Color LaserJet Pro MFP M377, M452, M477 Troubleshooting and Repair Manual

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SKU: 9816 Category: Manuals

Description

TROUBLESHOOTING MANUAL TABLE OF CONTENTS

1 Theory of operation
For additional service and support
Basic operation
Formatter-control system
Engine-control system
Engine laser/scanner system
Engine pickup, feed, and delivery system
Input accessories
Scanning and image capture system
Document feeder system
Fax functions and operation (fax models only

2 Solve problems
For additional service and support
Troubleshooting process
Tools for troubleshooting
Solve image quality problems
Clean the printer
Solve paper-handling problems
Prevent paper jams
Clear paper jams
Solve performance problems
Solve connectivity problems
Service mode functions
Solve fax problems (fax models only)
Solve email problems
Update the firmware

Appendix A Certificates of volatility
Certificates of volatility

Index

REPAIR MANUAL TABLE OF CONTENTS

1 Removal and replacement 
For additional service and support
Removal and replacement strategy
Service approach
Order parts by authorized service providers
Removal and replacement procedures

2 Parts and diagrams 
For additional service and support
Assembly locations
Order parts, accessories, and supplies
How to use the parts lists and diagrams
Parts and diagrams: Document feeder and scanner whole units
Parts and diagrams: Covers and control panels
Parts and diagrams: Internal components
Parts and diagrams: 550-sheet paper feeder
Alphabetical parts list
Numerical parts list

Index

Copier Lease Request


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Service Request

Quality and Affordable Service, Repair, and Maintenance for Your Copiers and Printers

Your business productivity is important to us, which is why we provide a hassle-free and affordable service for all models of copiers and printers in any condition. We offer great value for the money when it comes to our repair and maintenance services.

  • Factory certified and highly qualified service technicians
  • A highly trained service technician onsite within 24-48 hours
  • Affordable rates starting at $85/hour
  • High inventory of repair and replacement parts for most copier and printer brands

We are a one-stop shop for all your copier and printer repair and maintenance needs. 70% of our service requests are resolved on the 1st visit. You are guaranteed prompt and quality service wherever you are in the US.

For fast, reliable, and quality maintenance and repair for your copiers and printers, the choice is clear: Clear Choice Technical Services!

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Remote Computer/Copier/Printer Support

Remote Support Information

*Copier and Printer

We typically connect to your computer, which should be on the same network as the copier. This allows us to access the copier's Web Interface for more effective troubleshooting and to adjust any settings that may require modification or configuration.

*Computer

We will explore various troubleshooting steps, and if the issue is related to the network, we may discuss it over the phone without remote access until we resolve the problem.

Machine Capability

Please confirm if your copier can still copy or print standalone (e.g., without any computer or network connection) to ensure we address your issue effectively. Complete this questionnaire to the best of your ability, and we will get back to you promptly to schedule remote support. Thank you for choosing our services, and we look forward to assisting you.


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Maintenance Contract


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