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HP LaserJet Pro Color MFP M476 Troubleshooting Manual and Repair Manual

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HP LaserJet Pro Color MFP M476 Troubleshooting Manual and Repair Manual

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Categories: HP, Manuals Tag: MFP M476

Description

TROUBLESHOOTING MANUAL TABLE OF CONTENTS

1 Theory of operation
Basic operation
Formatter-control system
Engine control system
Laser/scanner system
Image-formation system
Pickup-and-feed system
Scanning and image capture system
ADF operation
Fax functions and operation
USB flash drive

2 Solve problems
Solve problems checklist
Menu structure
Configuration report
Troubleshooting process
Tools for troubleshooting
Clear jams
Paper feeds incorrectly or becomes jammed
Solve image-quality problems
Solve paper-handling problems
Clean the product
Solve performance problems
Solve connectivity problems
Solve fax problems
Solve email problems
Validate LDAP gateway
Product resets
Firmware upgrades

Appendix A Product specifications
Product dimensions
Power consumption, electrical specifications, and acoustic emissions
Environmental specifications
Certificate of Volatility

REPAIR MANUAL TABLE OF CONTENTS

1 Removal and replacement
Removal and replacement strategy
Service approach
Removal and replacement procedures

2 Parts and diagrams
Order parts, accessories, and supplies
Orderable parts
Whole unit replacement (WUR)
Service parts
Related documentation and software
How to use the parts lists and diagrams
Scanner and document feeder main assembly
Covers
Internal assemblies
Accessories
Alphabetical parts list
Numerical parts list

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Remote Support Information

*Copier and Printer

We typically connect to your computer, which should be on the same network as the copier. This allows us to access the copier's Web Interface for more effective troubleshooting and to adjust any settings that may require modification or configuration.

*Computer

We will explore various troubleshooting steps, and if the issue is related to the network, we may discuss it over the phone without remote access until we resolve the problem.

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