Clear Choice Technical Services

What To Do When Your Computer Won’t Connect To The Network

Home » What To Do When Your Computer Won’t Connect To The Network

What To Do When Your Computer Won’t Connect To The Network

Clear Choice Technical Services

Having issues connecting to the internet on your Windows operating system? Windows does a great job of knowing if there is a problem in Windows that is preventing the computer from accessing the Internet and then fixing it, but not all internet problems are related to the computer. 

Before your computer can access the internet, it needs to pass through the cable modem or the router first. They are provided by your internet service provider. A misconfigured or malfunctioning router will prevent your devices from connecting to the internet. 

Before you start, you need to try to know what category your problem falls into. If you are not able to connect using Internet Explorer, but Chrome or Firefox works, then that would be an operating system issue. If nothing on your computer connects properly to the internet, but other computers on the same network can connect properly, that would be a computer related issue. If none of your devices can connect, it is a router, modem or ISP or internet service provider issue. 

If you are having problems with only Internet Explorer, check the Automatically Detect Settings options in LAN settings. You can get there by going to Tools or clicking on the gear icon, Internet Options, Connections then LAN Settings. Make sure that the Use a proxy server for your LAN section is unchecked and that Automatically detect settings is checked. 

Disable Enhanced Protected Mode

Enhanced Protected Mode is a feature in Internet Explorer 10 and Internet Explorer 11 that makes your browsing more secure and safe by enabling additional security features. It is usually not activated or enabled by default unless in a corporate type environment. It can also prevent certain add-ons from working properly if they are not compatible. If you are having issues connecting to the internet using Internet Explorer 10 or 11, you can go to Internet Options, click on the Advanced tab and make sure Enable Enhanced Protected Mode is unchecked. 

Computer Related Problems

If nothing on your computer can connect to the internet, but other computers are okay and work fine, then you know that there is something wrong with that specific computer. First thing that you need to do is to check all the hardware. If you are using a hard-wired connection, make sure that the cable is plugged in fully into your router and computer. You can try a different cable in case there is an issue with the cable. 

Also, if you are connecting through WiFi, make sure that it is turned on if you are using a laptop. Some laptops or computers have physical switches that let you turn off the wireless functionality. On some laptops, you have to press a key combination to enable or disable the wireless card. 

Call professional service

Sometimes, your internet service provider may be having issues in your area and it could be causing internet connection issues. Other times, your internet service provider may block your internet connection if it detects spam originating from your IP address or if you get caught downloading illegal materials. 

If one of your computers has become infected with a nasty virus or malware and you do not know about it, it could be using your computer and your internet connection for bot-net attacks. You need to call professional service and see if they have any complaints on file with you or if there is some outage in your area. Your internet service provider will also be able to connect to your router directly and run tests to make sure everything is configured properly. 

If you are looking for a Copier for your business, you may contact Clear Choice Technical Services You can ask about Copier Leasing ServicesCopier rental services, IT Services, and even Copier Repair services.

Comments are closed.

Copier Lease Request


This will close in 0 seconds

Service Request

Quality and Affordable Service, Repair, and Maintenance for Your Copiers and Printers

Your business productivity is important to us, which is why we provide a hassle-free and affordable service for all models of copiers and printers in any condition. We offer great value for the money when it comes to our repair and maintenance services.

  • Factory certified and highly qualified service technicians
  • A highly trained service technician onsite within 24-48 hours
  • Affordable rates starting at $85/hour
  • High inventory of repair and replacement parts for most copier and printer brands

We are a one-stop shop for all your copier and printer repair and maintenance needs. 70% of our service requests are resolved on the 1st visit. You are guaranteed prompt and quality service wherever you are in the US.

For fast, reliable, and quality maintenance and repair for your copiers and printers, the choice is clear: Clear Choice Technical Services!

For an accurate diagnosis and a faster transaction time, please fill out the form below.


This will close in 0 seconds

Remote Computer/Copier/Printer Support

Remote Support Information

*Copier and Printer

We typically connect to your computer, which should be on the same network as the copier. This allows us to access the copier's Web Interface for more effective troubleshooting and to adjust any settings that may require modification or configuration.

*Computer

We will explore various troubleshooting steps, and if the issue is related to the network, we may discuss it over the phone without remote access until we resolve the problem.

Machine Capability

Please confirm if your copier can still copy or print standalone (e.g., without any computer or network connection) to ensure we address your issue effectively. Complete this questionnaire to the best of your ability, and we will get back to you promptly to schedule remote support. Thank you for choosing our services, and we look forward to assisting you.


This will close in 0 seconds

Maintenance Contract


    This will close in 0 seconds

    Short Term Rental

    This will close in 0 seconds