Clear Choice Technical Services

LEXMARK CX820, CX827, XC6152 MFPs Service Manual and Parts Manual

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LEXMARK CX820, CX827, XC6152 MFPs Service Manual and Parts Manual


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SKU: 9370 Categories: Lexmark, Manuals Tags: CX820, CX827, XC6152



Product information

Edition notice

Notices, conventions, and safety information
Laser notice
Safety information
General caution statements

Change history
Change history

General information
Printer model configurations
Finding the serial number
Paper and specialty media guide
Data security notice
Tools required for service

Diagnostics and troubleshooting
Troubleshooting overview
Fixing print quality issues
Fixing scan quality issues
Paper jams
User attendance messages
Printer hardware errors
Output option hardware errors
Other symptoms

Service menus
Understanding the printer control panel
Menus list
Diagnostics menu
Configuration Menu
Service Engineer menu

Parts removal
Removal precautions
Removal procedures
Left side removals
Right side removals
Front side removals
Rear side removals
Top side removals
ADF and flatbed removals
550-sheet tray removals
2200-sheet tray removals
Caster base removals
Staple finisher removals

Component locations
Printer configurations
Printer roller locations
Printer sensor locations
Printer motor locations
Power supply locations—Rear
Printer fan locations
ADF roller locations
ADF sensor locations
Staple finisher locations

Scheduled maintenance
Cleaning printer parts

Parts catalog
Assembly 1: Covers 1
Assembly 2: Covers 2
Assembly 3: Covers 3
Assembly 4: Control panel
Assembly 5: Duplex
Assembly 6: Left door
Assembly 7: Feeder
Assembly 8: Frame
Assembly 9: Fuser
Assembly 10: Electronics—Front
Assembly 11: Electronics—Rear
Assembly 12: Registration
Assembly 13: Motors
Assembly 14: Printhead
Assembly 15: Toner supply
Assembly 16: Redrive
Assembly 17: Transfer—Front
Assembly 18: Transfer—Rear
Assembly 19: ADF 1
Assembly 20: ADF 2
Assembly 21: ADF 3
Assembly 22: ADF 4
Assembly 23: ADF 5
Assembly 24: ADF 6
Assembly 25: Flatbed scanner 1
Assembly 26: Flatbed scanner 2
Assembly 27: Flatbed scanner 3
Assembly 28: 550-sheet tray
Assembly 29: 550‑sheet tray—Rear
Assembly 30: 550‑sheet tray—Front
Assembly 31: 2200‑sheet tray
Assembly 32: 2200‑sheet tray—Front
Assembly 33: 2200‑sheet tray—Rear
Assembly 34: Caster base
Assembly 35: Cables
Assembly 36: Maintenance kits
Assembly 37: Miscellaneous
Assembly 38: Staple finisher option
Assembly 39: Staple finisher—Covers
Assembly 40: Staple finisher—Front
Assembly 41: Staple finisher—Electrical
Assembly 42: Staple finisher—Rear
Assembly 43: Staple finisher—Tamper
Assembly 44: Staple finisher—Transport
Assembly 45: Staple finisher—Bottom

Printer specifications
Power consumption
Selecting a location for the printer
Noise emission levels
Temperature information
Enabling the security reset jumper

Options and features
Available internal options
Media handling options
Input/output configurations and capacities
Input capacity by paper and source
Output capacity by paper and source
Physical specifications (input options)
Installing optional trays
Adding available options in the print driver

Theory of operation
POR sequence
Print cycle operation
Printer operation
ADF and scanner operation
2200-sheet tray operation
Staple finisher operation



Part number index

Part name index

Copier Lease Request

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Service Request

Quality and Affordable Service, Repair, and Maintenance for Your Copiers and Printers

Your business productivity is important to us, which is why we provide a hassle-free and affordable service for all models of copiers and printers in any condition. We offer great value for the money when it comes to our repair and maintenance services.

  • Factory certified and highly qualified service technicians
  • A highly trained service technician onsite within 24-48 hours
  • Affordable rates starting at $85/hour
  • High inventory of repair and replacement parts for most copier and printer brands

We are a one-stop shop for all your copier and printer repair and maintenance needs. 70% of our service requests are resolved on the 1st visit. You are guaranteed prompt and quality service wherever you are in the US.

For fast, reliable, and quality maintenance and repair for your copiers and printers, the choice is clear: Clear Choice Technical Services!

For an accurate diagnosis and a faster transaction time, please fill out the form below.

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Remote Computer/Copier/Printer Support

Remote Support Information

*Copier and Printer

We typically connect to your computer, which should be on the same network as the copier. This allows us to access the copier's Web Interface for more effective troubleshooting and to adjust any settings that may require modification or configuration.


We will explore various troubleshooting steps, and if the issue is related to the network, we may discuss it over the phone without remote access until we resolve the problem.

Machine Capability

Please confirm if your copier can still copy or print standalone (e.g., without any computer or network connection) to ensure we address your issue effectively. Complete this questionnaire to the best of your ability, and we will get back to you promptly to schedule remote support. Thank you for choosing our services, and we look forward to assisting you.

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Maintenance Contract

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