Clear Choice Technical Services

HP Color LaserJet CP2020, HP Color LaserJet CP2025n, HP Color LaserJet CP2025dn, and HP Color LaserJet CP2025x Service Manual

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HP Color LaserJet CP2020, HP Color LaserJet CP2025n, HP Color LaserJet CP2025dn, and HP Color LaserJet CP2025x Service Manual


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Categories: HP, Manuals Tags: CP2020, CP2025dn, CP2025n, CP2025x



1 Product basics
Quick access to product information
Product comparison
Product features
Supported operating systems
Supported product software

2 Control panel
Control-panel walkaround
Control-panel menus

3 Paper and print media
Understand paper and print media use
Supported paper and print media sizes
Supported paper types and tray capacity
Special paper or print media guidelines
Load paper and print media

4 Manage and maintain
Information pages
HP ToolboxFX
Embedded Web server
HP Web Jetadmin
Manage supplies
Replace print cartridges
Memory and font DIMMs
Clean the product
Firmware updates

5 Theory of operation
Basic operation
Engine control system
Laser/scanner system
Image-formation system
Pickup-and-feed system

6 Removal and replacement
Removal and replacement strategy
Print cartridges
Tray 2 cassette
Rollers and pads
Components and major assemblies

7 Problem solve
Solve problems checklist
Menu map
Troubleshooting process
Tools for troubleshooting
Problem-solve diagrams
Control-panel messages
Pages and reports
Paper-handling problems
Image defects
Solve connectivity problems
Service mode functions
Performance problems

8 Parts and diagrams
Order parts, accessories, and supplies
Part numbers
How to use the parts lists and diagrams
External components
Internal components
Major assemblies
Optional 250-sheet paper cassette
Alphabetical parts list
Numerical parts list

Appendix A Service and support
Hewlett-Packard limited warranty statement
Customer self repair warranty service
Print cartridge limited warranty statement
Customer support
Repack the product
Service information form

Appendix B Specifications
Physical specifications
Electrical specifications
Acoustic emissions
Environmental specifications

Appendix C Regulatory information
FCC regulations
Declaration of conformity
Safety statements

Copier Lease Request

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Service Request

Quality and Affordable Service, Repair, and Maintenance for Your Copiers and Printers

Your business productivity is important to us, which is why we provide a hassle-free and affordable service for all models of copiers and printers in any condition. We offer great value for the money when it comes to our repair and maintenance services.

  • Factory certified and highly qualified service technicians
  • A highly trained service technician onsite within 24-48 hours
  • Affordable rates starting at $85/hour
  • High inventory of repair and replacement parts for most copier and printer brands

We are a one-stop shop for all your copier and printer repair and maintenance needs. 70% of our service requests are resolved on the 1st visit. You are guaranteed prompt and quality service wherever you are in the US.

For fast, reliable, and quality maintenance and repair for your copiers and printers, the choice is clear: Clear Choice Technical Services!

For an accurate diagnosis and a faster transaction time, please fill out the form below.

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Remote Computer/Copier/Printer Support

Remote Support Information

*Copier and Printer

We typically connect to your computer, which should be on the same network as the copier. This allows us to access the copier's Web Interface for more effective troubleshooting and to adjust any settings that may require modification or configuration.


We will explore various troubleshooting steps, and if the issue is related to the network, we may discuss it over the phone without remote access until we resolve the problem.

Machine Capability

Please confirm if your copier can still copy or print standalone (e.g., without any computer or network connection) to ensure we address your issue effectively. Complete this questionnaire to the best of your ability, and we will get back to you promptly to schedule remote support. Thank you for choosing our services, and we look forward to assisting you.

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Maintenance Contract

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