Clear Choice Technical Services

How to Fix Streaking Issue with Lexmark MX810de Copier

Home » How to Fix Streaking Issue with Lexmark MX810de Copier

How to Fix Streaking Issue with Lexmark MX810de Copier

Lexmark MX810de
Lexmark MX810de

A customer from Morrisville, North Carolina called in to ask for assistance with their Lexmark MX810de Copier. The problem is that there is a streaking when they use it to scan with “34 short paper” message. 

If you are looking for a Copier for your business, you may contact Clear Choice Technical Services in North Carolina. You can ask about Copier Leasing ServicesCopier rental services, IT Services, and even Copier Repair services.

Our technician went to the customer’s site and was able to fix the problem. Below are the steps made to repair the streaking issue with Lexmark MX810de Copier.

Fix Streaking Issue

  • Customer called in and reported 2 issues with their Lexmark MX810de Copier
  • They want a Clear Choice technician to check their copier onsite.
  • We sent one of our technicians onsite and he printed something. No streaking found
  • Tech scanned using Flatbed Glass, no issues found.
  • Tech Scanned using ADF, issue surfaced.
  • Tech cleaned the ADF Slit Glass with Alcohol solution and copied again. Issue is gone.
  • Tech checked the Tray settings.
  • He matched the paper settings vs the actual paper on trays
  • The “34 short paper” message is not happening anymore after every print job.
  • Issue is resolved.

We hope that the steps made by our technician could help you fix this problem on your machine. In case you have questions or might need an assistance regarding this, our team in Clear Choice Technical Services can definitely help you determine the issues in your machine that needs to be addressed. Call our team at (919) 813-6888 or send us a message at [email protected]

Comments are closed.

Copier Lease Request

This will close in 0 seconds

Service Request

Quality and Affordable Service, Repair, and Maintenance for Your Copiers and Printers

Your business productivity is important to us, which is why we provide a hassle-free and affordable service for all models of copiers and printers in any condition. We offer great value for the money when it comes to our repair and maintenance services.

  • Factory certified and highly qualified service technicians
  • A highly trained service technician onsite within 24-48 hours
  • Affordable rates starting at $85/hour
  • High inventory of repair and replacement parts for most copier and printer brands

We are a one-stop shop for all your copier and printer repair and maintenance needs. 70% of our service requests are resolved on the 1st visit. You are guaranteed prompt and quality service wherever you are in the US.

For fast, reliable, and quality maintenance and repair for your copiers and printers, the choice is clear: Clear Choice Technical Services!

For an accurate diagnosis and a faster transaction time, please fill out the form below.

This will close in 0 seconds

Remote Computer/Copier/Printer Support

Remote Support Information

*Copier and Printer

We typically connect to your computer, which should be on the same network as the copier. This allows us to access the copier's Web Interface for more effective troubleshooting and to adjust any settings that may require modification or configuration.


We will explore various troubleshooting steps, and if the issue is related to the network, we may discuss it over the phone without remote access until we resolve the problem.

Machine Capability

Please confirm if your copier can still copy or print standalone (e.g., without any computer or network connection) to ensure we address your issue effectively. Complete this questionnaire to the best of your ability, and we will get back to you promptly to schedule remote support. Thank you for choosing our services, and we look forward to assisting you.

This will close in 0 seconds

Maintenance Contract

    This will close in 0 seconds