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 | SERVICE MANUAL TABLE OF CONTENTS Troubleshooting Introduction Troubleshooting System Error Codes Solving Print Quality Problems Cover Sensors are not Working The Line Sensor has Problems Detecting Media Troubleshooting Paper-Axis Shutdowns Problems with the Vacuum Fan Vacuum suction much lower at high altitudes HP-GL/2 color differences in different HP DesignJet Printers Banding at variable extreme environmental conditions The Priming Procedure Fails Using the Power Switch LED to Troubleshoot Using the Boot-Up Sequence to Troubleshoot Using the Formatter/Accessory Card LEDs to Troubleshoot System Error Codes Introduction Continuable and Non-Continuable Error Codes System Error Codes – Explanation Error Log Utility Accessing the Error Log Utility Ink Supplies Troubleshooting What are the Ink Supplies? Ink Cartridges Printheads Identifying the Components General Information About the Ink Supplies Some General Precautions When Handling the Ink Supplies When Should You Replace the Ink Cartridges? When Should You Replace the Printheads? Obtaining Ink Cartridge Information Obtaining Printhead Information Ink Cartridge Status Messages Ink Cartridge Status While Replacing Printhead Status Messages Printhead History Utility Accessing the Printhead History Utility Is the Printer Causing Repetitive Printhead Problems? Is the User Replacing the Printheads too Early? Troubleshooting Repetitive Ink Cartridge Messages Troubleshooting Repetitive Printhead Error Messages Printhead Error Codes Summary of Solving Ink Supplies Problems Service Tests and Utilities Introduction Phone Support Diagnostics – Self Test Service Tests (Diagnostics) Entering the Service Tests Menu Ink Supply Station Carriage Movement Paper Advance Test Service Utilities Entering the Service Utilities Menu EEROM Setup Turn Drive Roller Unlock Carriage Prime Tubes Change Cutter Change Ink Tubes Printer Information Service Calibrations Entering the Service Calibrations Menu Printhead Alignment (includes PPS Calibration) Color Calibration Advance Calibration Factory Advance Calibration Print Quality Print Quality Print Quality Troubleshooting Checklist How to Use the Troubleshooting Procedure What is the Troubleshooting Procedure? Considerations for Using the Troubleshooting Procedure. Performing the Troubleshooting Procedure Troubleshooting Procedure Flowchart No Printing Defects Found Using the Troubleshooting Procedure Solving Color Accuracy problems Color Consistency problems Long Term Color Bleeding (Glossy Papers) Media There are Smears or Scratching on the Printed Media Parts and Diagrams Printer Support Right Hand Cover Left Hand Cover Top Cover and Deflectors Rollfeed Module Back Platen Assembly Electronics Module Power Supply Cutter Assemblies Ink Delivery System Service Station and Spittoon Service Station Holder Pinch-Wheel Assemblies Scan-Axis Motor Drive Roller Encoder Sensor Print Platen Assembly Carriage Assembly Vacuum Fan Interconnect Cable Paper-Axis Motor Drive Roller Miscellaneous Items Removal and Installation Introduction Safety Precautions Electrostatic Discharge (ESD) Precautions Required Tools Screw Types Left Hand Cover Right Hand Cover Front Panel Window and Top Cover Media Deflectors Left End Roll-Feed Right End Roll-Feed Back Platen Media Sensor Formatter LAN Card Spittoon Electronics Module 8 Power Supply Scan-Axis Motor Assembly Cutter Assembly Left Encoder Holder Cutter Bushing Cutter Guide Bracket Drive Roller Encoder Sensor Trailing Cable Ink Supply Station Interconnect PCA Service Station and Aerosol Fan Cutter Guide Print Platen Service Station Holder Interconnect Cable Ink Supply Tubes Vacuum Fan Pinch-Arm Pinch-Arm Mechanism Pinch-Arm Lever Pinch-Arm Sensor Fork Idler, Tensioner and Idler Pulley Encoder Strip 8-76 Carriage Assembly (Including Belt) Paper-Axis Motor Drive Roller Gear Assemblies Preventive Maintenance Moisture on the Printer Noisy Carriage Bushing Belt Swelling Cleaning the Printer General Cleaning Cleaning the Drive Roller/Print Platen Scheduled Maintenance Level of Printer Usage Scan-Axis Maintenance Functional Overview Introduction SKU Overview Electrical System Introduction Hardware Description Power Supply Unit (PSU) Front Panel Ink Delivery System (IDS) Ink Supply Station (ISS) Tubes Assembly Service Station Glossary Index | $9.00 |