Description

SERVICE MANUAL TABLE OF CONTENTS

1. Troubleshooting
Using the Touch Control Panel (MFP only)
Using the Touch Control Panel
Service Key Combinations
Product Troubleshooting trees (MFP)
Paper-handling troubleshooting
Ink-supplies troubleshooting
Connectivity troubleshooting

2. System Error Codes
Introduction
Product logs
What to do if the Touch Control Panel is blank
Continuable and Non-Continuable Error Codes
System Error Code Brief Descriptions
System Error Codes—Full Descriptions
Appendix A: How to troubleshoot SE 79:04
Appendix B: Emergency firmware upgrade with USB flash drive
Appendix C: Obtaining the product log and the diagnostics package
Appendix D: How to check the display list memory for an HP-GL/2 job

3. Diagnostics Menu
Introduction
Diagnostic Tests and Utilities

4. Service Menu
Introduction
Service Utilities
Service Calibrations

5. Parts and Diagrams
Introduction
Product Support
Center Covers Front (1 of 3)
Center Covers Front (2 of 3)
Center Covers Front (3 of 3)
Roll Covers
Center Covers (Rear)
Right Cover
Left Cover
Right Hand Assemblies
Left Hand Assemblies
Carriage Assembly
Scan-Axis Assemblies
Paper Path Assemblies (Front)
Paper Path Assemblies (Rear)
Roll Supports
Scanner Parts (1 of 3)
Scanner Parts (2 of 3)
Scanner Parts (3 of 3)
Tools 1
Tools 2
Miscellaneous Parts

6. Removal and Installation
Introduction
Customer Self Repair parts
Service Calibration Guide to Removal and Installation
Belt Assembly
Bin Assembly
Bi-stable Springs
Bumpers, Left and Right
Engine Cables Kit
Interconnect Cables Kit
Carriage and Cutter Assembly
Carriage Bushing, Rear
Carriage Cover and Carriage Latch
Carriage Rail Oiler
Carriage PCA
Cleanout
Center Support
Converger
Scanner Piston Gas (MFP only)
Scanner Bumper (MFP only)
Right Collar Cover (MFP only)
Front Cover
Front Top Cover Assembly (MFP only)
Front Top Cover
Drop Detector
EE Box
Encoder Disk and Encoder Sensor
Encoder Strip
Encoder Strip, spring and attachment nut
Formatter
Freewheel Assembly
Right Front Trim
Full Bleed Foam
Hard Disk Drive
Left Ink Cartridge Door
Right Ink Cartridge Door
Left Ink Supply Station
Ink Supply Tubes & Trailing Cable
Ink Supply Tubes Support Rail
Interconnect PCA
Left Collar Cover (MFP only)
Left Cover
Left Front Trim
Left Scanner Cover (MFP only)
Scanner Latch and Hook Assembly (MFP only)
Line Sensor
Media Advance Drive
Media Lever
Media Lever Position Sensor
Media Output Assembly
Out-of-paper Sensor
Left Panel
Pen to Paper Space (PPS) Solenoid
Pinch Arm Assembly
Pinchwheel Assembly
Print Zone Overdrive
Power Supply Unit
Real-time Clock Battery
Rear Cover (MFP only)
Rear Cover
Rear Deflectors
Right Cover
Right Scanner Cover (MFP only)
Roll Cover Bumpers, Lower
Roll Cover, Lower
Roll Cover, Upper
Left Roll Guide
Right Roll Guide
Roll Support, Lower Left
Roll Support, Lower Right
Roll Support Sensor, Lower Left
Roll Support Sensor, Upper Left
Roll Support, Upper Left
Roll Support, Upper Right
Scan-axis Motor
Service Station
Single-sheet Sensor
Spindle
Spittoon, Left
Starwheel Assembly
Starwheel Lifter, Left
Starwheel Lifter, Right
Starwheel Motor
Wall Spacers
Scanner Position Sensor (MFP only)
Torsion Damper (MFP only)
CIS Element (MFP only)
Scanner Exit Media Sensors (MFP only)
Scanner Entry Media Sensors (MFP only)
Pressure Rollers (MFP only)
Scanner Controller Board (MFP only)
Scanner Motor Assembly (MFP only)
Taco Sensor (MFP only)
Touch Control Panel
Window
Window Position Sensor

7. Preventive Maintenance
Preventive Maintenance
Preventive Maintenance Kits

Apendix CSR Installation Flyers
Cutter assembly
Freewheel assembly
Freewheel assembly (screwdriver)
Left side panel (T1200)
Pinch arm assembly
Pinch arm assembly (screwdriver)
Roll cover upper bumpers
Roll cover upper bumpers (screwdriver)
Foot Extension
Front Deflector
Rear Deflector Mylar
Glass Plate
Latch Handle Cover