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KONICA MINOLTA BizHub C258, C308, C368, C458, C558, C658 Service Manual and Parts Manual

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KONICA MINOLTA BizHub C258, C308, C368, C458, C558, C658 Service Manual and Parts Manual

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Categories: Konica Minolta, Manuals Tags: C258, C308, C368, C458, C558, C658

Description

SERVICE MANUAL TABLE OF CONTENTS

Revision List
bizhub C658/C558/C458/C368/C308/C258 Function Version 3.3
bizhub C658/C558/C458/C368/C308/C258 Function Version 3.2
bizhub C658/C558/C458/C368/C308/C258 Function Version 3.0

A SAFETY AND IMPORTANT WARNING ITEMS
1. IMPORTANT NOTICE

2. DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION
2.1 Description items in this Service Manual
2.2 Description items for safety and important warning items

3. SAFETY WARNINGS
3.1 MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA, INC
3.2 POWER PLUG SELECTION
3.3 CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE
3.4 FUSE
3.5 Used Batteries Precautions
3.6 Laser Safety

4. WARNING INDICATIONS ON THE MACHINE
4.1 Warning indications inside the machine
4.2 Warning indications on the boards

5. MEASURES TO TAKE IN CASE OF AN ACCIDENT

B NOTATION OF THE CONTENTS
1. PRECAUTION ON HANDLING THIS MANUAL

2. PRODUCT NAME

3. BRAND NAME
3.1 TRADEMARKS OF OTHER COMPANIES
3.2 OWN TRADEMARKS

4. FEEDING DIRECTION

C PRODUCT SPECIFICATIONS
1. bizhub C368/C308/C258
1.1 Type
1.2 Function
1.3 Paper
1.4 Material
1.5 Print volume
1.6 Machine specification
1.7 Operating environment
1.8 Print function
1.9 Scan function
1.10 Note for the Specifications

2. bizhub C658/C558/C458
2.1 Type
2.2 Function
2.3 Paper
2.4 Material
2.5 Print volume
2.6 Machine specification
2.7 Operating environment
2.8 Print functions
2.9 Scan functions
2.10 Note for the Specifications

3. Dual scan document feeder
3.1 Type
3.2 Function
3.3 Type of document
3.4 Particular original
3.5 Prohibited original
3.6 Mixed original feed chart
3.7 Machine specification
3.8 Operating environment
3.9 Note for the Specifications

4. DF-629
4.1 Type
4.2 Function
4.3 Type of document
4.4 Particular original
4.5 Prohibited original
4.6 Mixed original feed chart
4.7 Machine specification
4.8 Operating environment
4.9 Note for the Specifications

5. DF-704
5.1 Type
5.2 Function
5.3 Type of document
5.4 Particular original
5.5 Prohibited original
5.6 Mixed original feed chart
5.7 Machine specification
5.8 Operating environment
5.9 Note for the Specifications

6. PC-110/PC-210
6.1 Type
6.2 Paper
6.3 Machine specification
6.4 Operating environment
6.5 Note for the Specifications

7. PC-115/PC-215
7.1 Type
7.2 Paper
7.3 Machine specification
7.4 Operating environment
7.5 Note for the Specifications

8. PC-410
8.1 Type
8.2 Paper
8.3 Machine specification
8.4 Operating environment
8.5 Note for the Specifications

9. PC-415
9.1 Type
9.2 Paper
9.3 Machine specification
9.4 Operating environment
9.5 Note for the Specifications

10. LU-207
10.1 Type
10.2 Paper
10.3 Machine specification
10.4 Operating environment
10.5 Note for the Specifications

11. LU-302
11.1 Type
11.2 Paper
11.3 Machine specification
11.4 Operating environment
11.5 Note for the Specifications

12. JS-506
12.1 Type
12.2 Function
12.3 Capacity
12.4 Offset function
12.5 Machine specification
12.6 Operating environment
12.7 Note for the Specifications

13. FS-533
13.1 Type
13.2 Function
13.3 Paper process ability
13.4 Machine specification
13.5 Operating environment
13.6 Note for the Specifications

14. PK-519
14.1 Type
14.2 Function
14.3 Paper
14.4 Machine specification
14.5 Operating environment
14.6 Note for the Specifications

15. FS-534/FS-534SD
15.1 Type
15.2 Function
15.3 Paper process ability
15.4 Machine specification
15.5 Operating environment
15.6 Note for the Specifications

16. PK-52036
16.1 Type
16.2 Functions
16.3 Paper
16.4 Machine specification
16.5 Operating environment
16.6 Note for the Specifications

17. FS-537/FS-537SD
17.1 Type
17.2 Function
17.3 Staple
17.4 Capacity
17.5 Half-Fold
17.6 Tri-folding
17.7 Machine specification
17.8 Operating environment
17.9 Note for the Specifications

18. PK-523
18.1 Type
18.2 Function
18.3 Paper
18.4 Machine specification
18.5 Operating environment
18.6 Note for the Specifications

19. ZU-609
19.1 Type
19.2 Function
19.3 Paper process ability
19.4 Machine specification
19.5 Operating environment
19.6 Note for the Specifications

20. JS-602
20.1 Type
20.2 Function
20.3 Paper
20.4 Machine specification
20.5 Operating environment
20.6 Note for the Specifications

21. PI-507
21.1 Type
21.2 Function
21.3 Paper
21.4 Machine specification
21.5 Operating environment
21.6 Note for the Specifications

22. FS-536/FS-536SD
22.1 Type
22.2 Function
22.3 Paper process ability
22.4 Machine specification
22.5 Operating environment
22.6 Note for the Specifications

23. CU-101
23.1 Type
23.2 Machine specification
23.3 Operating environment
23.4 Note for the Specifications

24. CU-102
24.1 Type
24.2 Machine specification
24.3 Operating environment
24.4 Note for the Specifications

25. FK-514/FK-515
25.1 Basic specification
25.2 Functional specification
25.3 Network fax specification

26. i-Option LK-102 v3/104 v3/105 v4/106/107/108/110 v2/111/114/115 v2
26.1 Available function for i-Option
26.2 Web browser function

D OVERALL COMPOSITION
1. SYSTEM CONFIGURATION (bizhub C368/C308/C258)
1.1 System configuration
1.2 Optional configuration

2. SYSTEM CONFIGURATION (bizhub C658/C558/C458)
2.1 System configuration
2.2 Optional configuration

3. SECTION CONFIGURATION (bizhub C368/C308/C258)

4. SECTION CONFIGURATION (bizhub C658/C558/C458)

5. PAPER PATH (bizhub C368/C308/C258)

6. PAPER PATH (bizhub C658/C558/C458)
6.1 Main body + FS-537SD + RU-513 + LU-207 + PI-507
6.2 Main body + FS-536SD + RU-513 + LU-302

7. CONTROL BLOCK DIAGRAM (bizhub C368/C308/C258)

8. CONTROL BLOCK DIAGRAM (bizhub C658/C558/C458)

9. IMAGE CREATION PROCESS

10. IMAGE FORMING CONTROL (bizhub C368/C308/C258)

11. IMAGE FORMING CONTROL (bizhub C658/C558/C458)

12. PROCESS SPEED (bizhub C368/C308/C258)

13. PROCESS SPEED (bizhub C658/C558/C458)

E SERVICE TOOL
1. bizhub C368/C308/C258
1.1 Service material list
1.2 CE tool list
1.3 Utility tool

2. DF-629/DF-704
2.1 CE tool list

3. bizhub C658/C558/C458
3.1 Service material list
3.2 CE tool list
3.3 Utility tool

4. Dual Scan Document Feeder
4.1 CE tool list

F PERIODICAL MAINTENANCE
1. Concept of periodical maintenance

2. Periodical maintenance items
2.1 Main unit (bizhub C368/C308/C258)
2.2 Main unit (bizhub C658/C558/C458)
2.3 Option (bizhub C368/C308/C258)
2.4 Option (bizhub C658/C558/C458)

3. Periodical replacement parts list
3.1 bizhub C368/C308/C258
3.2 bizhub C658/C558/C458
3.3 Option (bizhub C368/C308/C258)
3.4 Option (bizhub C658/C558/C458)

4. Periodical cleaning parts list (bizhub C368/C308/C258)
4.1 Main unit
4.2 DF-704
4.3 DF-629
4.4 FS-534
4.5 FS-534SD
4.6 FS-533

5. Periodical cleaning parts list (bizhub C658/C558/C458)
5.1 Main unit
5.2 FS-537
5.3 FS-537SD
5.4 ZU-609
5.5 JS-602
5.6 PI-507
5.7 FS-536
5.8 FS-536SD
5.9 FS-533 (C558/C458 only)

6. Concept of consumable/part replacement time
6.1 Consumable/part replacement time (bizhub C368/C308/C258)
6.2 Consumable/part replacement time (bizhub C658/C558/C458)
6.3 Specified condition for replacement time on field standard yield (bizhub C368/C308/C258)
6.4 Specified condition for replacement time on field standard yield (bizhub C658/C558/C458)

7. Periodical maintenance procedure bizhub C368/C308/C258
7.1 Photo conductor section
7.2 Developing section
7.3 Toner supply section
7.4 1st transfer section
7.5 2nd transfer/separation section
7.6 Toner collection section
7.7 Paper feed section
7.8 Registration section
7.9 Fusing section
7.10 Duplex section

8. Periodical maintenance procedure bizhub C658/C558/C458
8.1 Housing section
8.2 Photo conductor section
8.3 Developing section
8.4 Toner supply section
8.5 1st transfer section
8.6 2nd transfer/separation section
8.7 Toner collection section
8.8 Document feed section
8.9 Registration section
8.10 Fusing section
8.11 Duplex section

9. Periodical maintenance procedure dual scan document feeder
9.1 Take-up section
9.2 Transport section
9.3 Scanning section

10. Periodical maintenance procedure DF-629
10.1 Take-up section
10.2 Transport section
10.3 Scanning section

11. Periodical maintenance procedure DF-704
11.1 Take-up section
11.2 Transport section
11.3 Scanning section

12. Periodical maintenance procedure PC-110/PC-210
12.1 Paper feed section

13. Periodical maintenance procedure PC-115/PC-215
13.1 Paper feed section

14. Periodical maintenance procedure PC-410
14.1 Paper feed section

15. Periodical maintenance procedure PC-415
15.1 Paper feed section

16. Periodical maintenance procedure LU-207
16.1 Paper feed section
17. Periodical maintenance procedure LU-302
17.1 Paper feed section

18. Periodical maintenance procedure FS-534/FS-534SD
18.1 Paper exit section.

19. Periodical maintenance procedure FS-533
19.1 Paper exit section
19.2 Alignment section

20. Periodical maintenance procedure FS-537/FS-537SD
20.1 Paper exit section
20.2 Sensor section

21. Periodical maintenance procedure ZU-609
22. Periodical maintenance procedure JS-602
22.1 Paper exit section

23. Periodical maintenance procedure PI-507
23.1 Paper feed section

24. Periodical maintenance procedure FS-536/FS-536SD
24.1 Paper exit section
24.2 Sensor section

G DISASSEMBLY/REASSEMBLY
1. Disassembly/adjustment prohibited items
1.1 Paint-locked screws
1.2 Red-painted screws
1.3 Variable resistors on board
1.4 Warnings for disassembly
1.5 Warnings / Precautions during setup or transportation

2. Units from which removing is prohibited
2.1 CCD board
2.2 PH unit
2.3 Fusing unit

3. Disassembly/assembly warning/caution items
3.1 Removal/installing of PWBs
3.2 Use a special screw

4. Notes when transporting the machine
4.1 Protective materials

5. bizhub C368/C308/C258
5.1 Disassembly/reassembly parts list
5.2 Disassembly/reassembly procedure (Exterior parts)
5.3 Disassembly/reassembly procedure (Units)
5.4 Disassembly/reassembly procedure (Boards)
5.5 Disassembly/reassembly procedure (Motors)
5.6 Disassembly/reassembly procedure (Clutches)
5.7 Disassembly/reassembly procedure (Fans)
5.8 Disassembly/reassembly procedure (etc.)

6. bizhub C658/C558/C458
6.1 Disassembly/reassembly parts list
6.2 Disassembly/reassembly procedure (Exterior parts)
6.3 Disassembly/reassembly procedure (Units)
6.4 Disassembly/reassembly procedure (Boards)
6.5 Disassembly/reassembly procedure (Motors)
6.6 Disassembly/reassembly procedure (Clutches)
6.7 Disassembly/reassembly procedure (Fans)
6.8 Disassembly/reassembly procedure (etc.)

7. Dual scan document feeder
7.1 Disassembly/reassembly parts list
7.2 Disassembly/reassembly procedure (dual scan document feeder/UK-501/SP-501)

8. Option
8.1 Disassembly/reassembly parts list (bizhub C368/C308/C258)
8.2 Disassembly/reassembly parts list (bizhub C658/C558/C458)
8.3 Disassembly/reassembly procedure (DF-629/SP-501)
8.4 Disassembly/reassembly procedure (DF-704/SP-501)
8.5 Disassembly/reassembly procedure (PC-110/PC-210)
8.6 Disassembly/reassembly procedure (PC-115/PC-215)
8.7 Disassembly/reassembly procedure (PC-410)
8.8 Disassembly/reassembly procedure (PC-415)
8.9 Disassembly/reassembly procedure (LU-207)
8.10 Disassembly/reassembly procedure (LU-302)
8.11 Disassembly/reassembly procedure (FS-533)
8.12 Disassembly/reassembly procedure (JS-506)
8.13 Disassembly/reassembly procedure (PK-519)
8.14 Disassembly/reassembly procedure (FS-534/FS-534SD/RU-513)
8.15 Disassembly/reassembly procedure (SD-511)
8.16 Disassembly/reassembly procedure (FS-537/FS-537SD)
8.17 Disassembly/reassembly procedure (FS-537SD saddle section)
8.18 Disassembly/reassembly procedure (ZU-609)
8.19 Disassembly/reassembly procedure (PK-523)
8.20 Disassembly/reassembly procedure (JS-602)
8.21 Disassembly/reassembly procedure (PI-507)
8.22 Disassembly/reassembly procedure (FS-536/FS-536SD)
8.23 Disassembly/reassembly procedure (FS-536SD saddle section)
8.24 Disassembly/reassembly procedure (PK-520)
8.25 Disassembly/reassembly procedure (RU-513)
8.26 Disassembly/reassembly procedure (SC-508)
8.27 Disassembly/reassembly procedure (UK-211)
8.28 Disassembly/reassembly procedure (UK-212)
8.29 Disassembly/reassembly procedure (UK-215)
8.30 Disassembly/reassembly procedure (FK-515)
8.31 Disassembly/reassembly procedure (FK-514)
8.32 Disassembly/reassembly procedure (HD-524)
8.33 Disassembly/reassembly procedure (CU-101)
8.34 Disassembly/reassembly procedure (CU-102)
8.35 Disassembly/reassembly procedure (OT-506)
8.36 Disassembly/reassembly procedure (KP-101)
8.37 Disassembly/reassembly procedure (VI-508)
8.38 Disassembly/reassembly procedure (VI-510)

9. COMMERCIALLY AVAILABLE PARTS
9.1 Installing the key counter (bizhub C368/C308/C258)
9.2 Installing the key counter (bizhub C658/C558/C458)
9.3 Installing the original size sensor/2 (Option)

H CLEANING/LUBRICATION
1. bizhub C658/C558/C458/C368/C308/C258
1.1 Cleaning parts list
1.2 Lubrication parts list
1.3 Cleaning procedure

2. Dual scan document feeder
2.1 Cleaning parts list
2.2 Cleaning procedure

3. Option
3.1 Cleaning parts list (bizhub C368/C308/C258)
3.2 Cleaning parts list (bizhub C658/C558/C458)
3.3 Cleaning procedure (DF-704)
3.4 Cleaning procedure (PC-110/PC-210)
3.5 Cleaning procedure (PC-115/PC-215)
3.6 Cleaning procedure (PC-410)
3.7 Cleaning procedure (PC-415)
3.8 Cleaning procedure (LU-207)
3.9 Cleaning procedure (LU-302)
3.10 Cleaning procedure (PI-507)

I ADJUSTMENT/SETTING
1. How To Use The Adjustment/Setting Section
1.1 How to use the adjustment/setting section
1.2 Advance checks

2. List of utility mode
List of utility mode (outline)
(1) Starting procedure

(2) Exiting procedure
2.1 One-Touch/User Box Registration.
2.2 User Settings List
2.3 Administrator Settings List [1/2]
2.4 Administrator Settings List [2/2]
2.5 Administrator Shortcut Settings
2.6 Check Consumables List
2.7 Banner Printing
2.8 My Panel Settings
2.9 Device Information List
2.9.1 Device Information [1/2]
2.9.2 Device Information [2/2]
2.10 Remote Panel Operation List
2.11 Supplementary explanation of utility mode

3. ADJUSTMENT ITEM LIST
3.1 Replace feed roller, pick-up roller, separation roller (tray 1, tray 2)
3.2 Replace feed roller, separation roller assy (manual bypass tray)
3.3 Install LCT (Built-in)
3.4 Replace CCD board
3.5 Replace developing unit
3.6 Replace drum unit
3.7 Replace transfer belt unit
3.8 Replace fusing unit
3.9 Replace PH unit
3.10 Replace original size detection sensor
3.11 Replace scanner motor
3.12 Replace scanner home sensor
3.13 Replace MFP board
3.14 Replace eMMC board
3.15 Replace original glass
3.16 Replace hard disk
3.17 Replace control panel unit
3.18 Replace DF control board (when DF is mounted)
3.19 Replace Multi feed detection board (installed with double feed detection Kit UK-501)
3.20 Add key counter
3.21 Execute initialize
3.22 Add an optional device
3.23 Execute F/W update
3.24 Add fax board
3.25 Mount DF-629
3.26 Mount DF-704
3.27 Replace CIS module (when DF-704 is mounted)
3.28 Replace Dual scan document feeder

4. LIST OF SERVICE MODE
4.1 List of service mode (outline)
4.2 List of service mode (detail)

5. SERVICE MODE
5.1 Starting/Setting/Exiting
5.2 Time Zone/Date & Time Input mode
5.3 Search
5.4 Machine
5.5 Firmware Version
5.6 Imaging Process Adjustment
5.7 CS Remote Care (Outlines)
5.8 Setting up the CS Remote Care
5.9 Software SW setting for CS Remote Care
5.10 Setup confirmation
5.11 Calling the maintenance
5.12 Calling the center from the administrator
5.13 Checking the transmission log
5.14 Detail on settings for CS Remote Care
5.15 System 1
5.16 System 2
5.17 Counter
5.18 List Output
5.19 State Confirmation
5.20 Test Mode
5.21 ADF
5.22 FAX (Line1)
5.23 FAX setting (Line2, Line 3, Line 4)
5.24 FAX setting (Address parameter list: for line 1, line 2, line 3 and line 4)
5.25 FAX setting (Address parameter list: for line 1)
5.26 FAX setting (Address parameter list: for line 2)
5.27 FAX setting (Address parameter list: for line 3)
5.28 FAX setting (Address parameter list: for line 4)
5.29 Finisher
5.30 Network Settings

6. SETUP WIZARD
6.1 Function outline
6.2 Starting/Exiting

7. ENHANCED SECURITY
7.1 List of Enhanced Security
7.2 Starting/Exiting
7.3 Enhanced Security

8. BILLING SETTING
8.1 List of billing setting
8.2 Starting/Exiting
8.3 BILLING SETTING

9. DEBUG SETTINGS
9.1 List of debug settings
9.2 Starting/Exiting
9.3 DEBUG SETTINGS
9.4 Operation of the debug log function

10. CONTENTS TO BE CLEARED BY RESET FUNCTION

11. MECHANICAL ADJUSTMENT bizhub C368/C308/C258
11.1 Scanner section
11.2 Paper feed section
11.3 Fusing section

12. MECHANICAL ADJUSTMENT bizhub C658/C558/C458
12.1 Scanner section
12.2 Document feed section
12.3 Fusing section

13. MECHANICAL ADJUSTMENT dual scan document feeder
13.1 Original document feed section

14. MECHANICAL ADJUSTMENT DF-629
14.1 Original document feed section

15. MECHANICAL ADJUSTMENT DF-704
15.1 Original document feed section

16. MECHANICAL ADJUSTMENT PC-110/PC-210
16.1 Paper reference position

17. MECHANICAL ADJUSTMENT PC-115/PC-215
17.1 Paper reference position

18. MECHANICAL ADJUSTMENT PC-410
18.1 Paper reference position
18.1.1 Purpose
18.1.2 Procedure
18.2 Shifter movement timing belt adjustment

19. MECHANICAL ADJUSTMENT PC-415
19.1 Paper reference position
19.2 Shifter movement timing belt adjustment

20. MECHANICAL ADJUSTMENT LU-207
20.1 Document feed section

21. MECHANICAL ADJUSTMENT LU-302
21.1 Paper feed section

22. MECHANICAL ADJUSTMENT PK-519
22.1 Punch section

23. MECHANICAL ADJUSTMENT PK-520
23.1 Punch section

24. MECHANICAL ADJUSTMENT FS-534SD
24.1 Paper exit section

25. MECHANICAL ADJUSTMENT PK-523
25.1 Punch section

26. MECHANICAL ADJUSTMENT FS-537SD saddle section
26.1 Paper exit section

27. MECHANICAL ADJUSTMENT FD-536SD saddle section
27.1 Paper exit section

J REWRITING OF FIRMWARE
1. Confirming the firmware version
1.1 Procedure

2. USB memory (bizhub C368/C308/C258)
2.1 Preparation
2.2 Procedure
2.3 Action when data transfer fails
2.4 Entering the machine type information

3. USB memory (bizhub C658/C558/C458)
3.1 Preparation
3.2 Procedure
3.3 Action when data transfer fails
3.4 Entering the machine type information

4. Internet ISW (bizhub C368/C308/C258)
4.1 Preparations for firmware rewriting
4.2 Making the firmware data
4.3 Firmware rewriting from the control panel

5. Internet ISW (bizhub C658/C558/C458)
5.1 Preparations for firmware rewriting
5.2 Making the firmware data
5.3 Firmware rewriting from the control panel

6. CS Remote Care
6.1 Firmware rewriting from the CS Remote Care

7. Auto Update setting (bizhub C368/C308/C258)
7.1 Outline
7.2 Service environment
7.3 Procedures for rewriting the firmware by using the Auto Update function

8. Auto Update setting (bizhub C658/C558/C458)
8.1 Outline
8.2 Service environment
8.3 Procedures for rewriting the firmware by using the Auto Update function

9. Firmware Distribute Server function (Relay server) (bizhub C368/C308/C258)
9.1 Outline
9.2 Service environment
9.3 Firmware relay procedures by using “relay server function”

10. Firmware Distribute Server function (Relay server) (bizhub C658/C558/C458)
10.1 Outline
10.2 Service environment
10.3 Firmware relay procedures by using “relay server function

11. How to install the i-Option data
11.1 Available function for i-Option
11.2 LK-107/LK-108 font data installation procedure

12. Creating back up files when updating firmware (bizhub C368/C308/C258)
12.1 Procedure

13. Creating back up files when updating firmware (bizhub C658/C558/C458)
13.1 Procedure

K TROUBLESHOOTING
1. JAM CODE
(1) JAM display
(2) Misfeed display resetting procedure
1.1 List of the JAM code (bizhub C368/C308/C258)
1.2 List of the JAM code (bizhub C658/C558/C458)
1.3 JAM that do not display the JAM code
1.4 Sensor layout
1.5 Initial check items
1.6 Jam when thin or thick paper is fed
1.7 1#-## (bizhub C368/C308/C258)
1.8 1#-## (bizhub C658/C558/C458)
1.9 2#-## (bizhub C368/C308/C258)
1.10 2#-## (bizhub C658/C558/C458)
1.11 3#-## (bizhub C368/C308/C258)
1.12 3#-## (bizhub C658/C558/C458)
1.13 6#-## (bizhub C368/C308/C258)
1.14 6#-## (bizhub C658/C558/C458)
1.15 7#-## (bizhub C368/C308/C258)
1.16 7#-## (bizhub C658/C558/C458)
1.17 9#-## (bizhub C368/C308/C258)
1.18 9#-## (bizhub C658/C558/C458)

2. MALFUNCTION CODE
2.1 Display procedure
2.2 List of the malfunction code
2.3 S-1
2.4 S-2
2.5 D-1 (bizhub C368/C308/C258)
2.6 D-1 (bizhub C658/C558/C458)
2.7 D-3
2.8 P-5, P-28
2.9 P-6, P-7, P-8, P-9
2.10 P-14
2.11 P-21
2.12 P-22
2.13 P-27
2.14 P-32 (bizhub C658/C558)
2.15 P-33

3. TROUBLE CODE
3.1 Display procedure
3.2 Trouble resetting procedure
3.3 Trouble isolation function
3.4 List of the trouble code (bizhub C358/C308/C258)
3.5 List of the trouble code (bizhub C658/C558/C458)
3.6 C0### (bizhub C368/C308/C258)
3.7 C0### (bizhub C658/C558/C458)
3.8 C1### (bizhub C368/C308/C258)
3.9 C1### (bizhub C658/C558/C458)
3.10 C2### (bizhub C368/C308/C258)
3.11 C2### (bizhub C658/C558/C458)
3.12 C3### (bizhub C368/C308/C258)
3.13 C3### (bizhub C658/C558/C458)
3.14 C4###
3.15 C5### (bizhub C368/C308/C258)
3.16 C5### (bizhub C658/C558/C458)
3.17 C6###
3.18 C8### (bizhub C368/C308/C258)
3.19 C8### (bizhub C658/C558/C458)
3.20 C9###
3.21 CA###
3.22 CC###
3.23 CD###
3.24 CE###

4. ABORT CODE
4.1 Troubleshooting of the abort code (bizhub C368/C308/C258)
4.2 Troubleshooting of the abort code (bizhub C658/C558/C458)
4.3 CF0##
4.4 CF1##
4.5 CF2##
4.6 CF3##
4.7 CF4##
4.8 CF5##
4.9 CF6##
4.10 CF7##
4.11 CFA##
4.12 CFB## (bizhub C368/C308/C258)
4.13 CFB## (bizhub C658/C558/C458)
4.14 CFC## (bizhub C368/C308/C258)
4.15 CFC## (bizhub C658/C558/C458)
4.16 CFD## (bizhub C368/C308/C258)
4.17 CFD## (bizhub C658/C558/C458)
4.18 CFE## (bizhub C368/C308/C258)
4.19 CFE## (bizhub C658/C558/C458)
4.20 CFF## (bizhub C368/C308/C258)
4.21 CFF## (bizhub C658/C558/C458)

5. ERROR CODE FOR THE INTERNET ISW
5.1 Error code list for the Internet ISW
5.2 0x0#
5.3 0x1#
5.4 0x2#

6. CS Remote Care ERROR CODE
6.1 Troubleshooting for CS Remote Care
6.2 CS Remote Care Operation under Enhanced Security Mode
6.3 List of the CS Remote Care error code

7. FAX TROUBLE CODE
The error in the transmission/reception system
7.1 B0##
7.2 B11#
7.3 B12#
7.4 B13#
7.5 B14#
7.6 B15#
7.7 B16#
7.8 B17#
7.9 B18#
7.10 B19#
7.11 T0#
7.12 T1#
7.13 T2#
7.14 T3#
7.15 T4#
7.16 T5#
7.17 T6#
7.18 T7#
7.19 T8#
7.20 T9#
7.21 R0#
7.22 R1#
7.23 R2#
7.24 R3#
7.25 R4#
7.26 R5#
7.27 R6#
7.28 R7#
7.29 R8#
7.30 R9#
7.31 Other

8. DIAGNOSTIC CODES
8.1 Outline
8.2 Explanation

9. NETWORK FAX ERROR CODE
9.1 Error code list of the transmission system
9.2 Error code list of the reception system

10. Open API RELATED TROUBLE
10.1 Outline
10.2 Types of Trouble
10.3 Solution

11. TROUBLES THAT DO NOT DISPLAY THE TROUBLE CODE
11.1 Machine is not energized at all (DCPU operation check) (bizhub C658/C558/C458/C368/C308/C258)
11.2 Fusing heaters do not operate (bizhub C658/C558/C458/C368/C308/C258)
11.3 Power is not supplied to DF (bizhub C658/C558/C458)
11.4 Power is not supplied to option

12. OTHER TROUBLE
12.1 Firmware error warning
12.2 HDD lock password error warning

13. TROUBLESHOOTING OF i-Option
13.1 Structure of license management
13.2 License management information
13.3 Error message

14. IMAGE QUALITY PROBLEM
14.1 How to read element data
14.2 Troubleshooting procedure overview
14.3 Corrective action procedure (bizhub C658/C558/C458/C368/C308/C258)

15. IC PROTECTOR
15.1 Outline
15.2 IC protector list

L PARTS/CONNECTOR LAYOUT DRAWING
1. PARTS LAYOUT DRAWING
1.1 bizhub C368/C308/C258
1.2 bizhub C658/C558/C458
1.3 Dual scan document feeder
1.4 DF-704/SP-501 (Option)
1.5 DF-629/SP-501 (Option)
1.6 PC-110/PC-210 (Option)
1.7 PC-115/PC-215 (Option)
1.8 PC-410 (Option)
1.9 PC-415 (Option)
1.10 LU-302 (Option)
1.11 LU-207 (Option)
1.12 JS-506 (Option)
1.13 FS-534 (Option)
1.14 PK-520 (Option)
1.15 SD-511 (Option)
1.16 FS-533 (Option)
1.17 PK-519 (Option)
1.18 FS-537/FS-537SD (Option)
1.19 FS-537SD saddle section
1.20 ZU-609 (Option)
1.21 PK-523 (Option)
1.22 JS-602 (Option)
1.23 PI-507 (Option)
1.24 FS-536/FS-536SD (Option)
1.25 FS-536SD saddle section
1.26 CU-101 (Option)
1.27 CU-102 (Option)

2. CONNECTOR LAYOUT DRAWING
2.1 BOARD CONNECTOR LAYOUT DRAWING (bizhub C368/C308/C258)
2.2 BOARD CONNECTOR LAYOUT DRAWING (bizhub C658/C558/C458)
2.3 RELAY CONNECTOR LAYOUT DRAWING

M TIMING CHART
1. bizhub C368/C308/C258
1.1 Timing chart when the main power switch is turned ON

2. bizhub C658/C558/C458
2.1 Timing chart when the main power switch is turned ON

3. FS-534/SD-511
3.1 Shift mode
3.2 Center staples mode

4. Dual Scan Document Feeder (bizhub C658/C558/C458)
4.1 Operating conditions
4.2 Timing chart
.
5. LU-207/LU-302
5.1 Operating conditions
5.2 Timing chart

6. FS-536/FS-536SD (bizhub C658/C558/C458)
6.1 Shift mode
6.2 Center staples mode

N WIRING DIAGRAM
1. bizhub C368/C308/C258
1.1 Main body

2. bizhub C658/C558/C458
2.1 Main body

3. Dual scan document feeder

4. Option
4.1 DF-629
4.2 DF-704
4.3 PC-110
4.4 PC-115
4.5 PC-210
4.6 PC-215
4.7 PC-410
4.8 PC-415
4.9 LU-207
4.10 LU-302
4.11 FS-533
4.12 FS-534
4.13 FS-534SD
4.14 JS-506
4.15 FS-536/FS-536SD
4.16 FS-537/FS-537SD
4.17 PK-523
4.18 ZU-609
4.19 PI-507

O THEORY OF OPERATION bizhub C658/C558/C458/C368/C308/C258
1. INTERFACE SECTION
1.1 Configuration (bizhub C368/C308/C258)
1.2 Configuration (bizhub C658/C558/C458)

2. SCANNER SECTION
2.1 Configuration
2.2 Drive
2.3 Operation

3. WRITE SECTION (PH SECTION)
3.1 Configuration (bizhub C368/C308/C258)
3.2 Configuration (bizhub C658/C558/C458)
3.3 Operation

4. PHOTO CONDUCTOR SECTION
4.1 Configuration
4.2 Drive
4.3 Operation

5. DEVELOPING SECTION
5.1 Configuration
5.2 Drive
5.3 Operation

6. TONER SUPPLY SECTION
6.1 Configuration (bizhub C368/C308/C258)
6.2 Configuration (bizhub C658/C558/C458)
6.3 Drive
6.4 Operation

7. 1ST TRANSFER SECTION
7.1 Configuration
7.2 Drive
7.3 Operation

8. 2ND TRANSFER SECTION
8.1 Configuration
8.2 Drive
8.3 Operation

9. TONER COLLECTING SECTION
9.1 Configuration
9.2 Drive
9.3 Operation

10. PAPER FEED SECTION (MANUAL BYPASS TRAY)
10.1 Configuration
10.2 Drive (bizhub C368/C308/C258)
10.3 Drive (bizhub C658/C558/C458)
10.4 Operation

11. PAPER FEED SECTION
11.1 Configuration
11.2 Drive
11.3 Operation

12. REGISTRATION SECTION
12.1 Configuration
12.2 Operation

13. FUSING SECTION (bizhub C458/C368/C308/C258)
13.1 Configuration
13.2 Drive
13.3 Operation

14. FUSING SECTION (bizhub C658/C558)
14.1 Configuration
14.2 Drive
14.3 Operation

15. PAPER EXIT/REVERSE SECTION
15.1 Configuration (bizhub C368/C308/C258)
15.2 Configuration (bizhub C658/C558/C458)
15.3 Drive (bizhub C368/C308/C258)
15.4 Drive (bizhub C658/C558/C458)
15.5 Operation

16. DUPLEX SECTION
16.1 Configuration (bizhub C368/C308/C258)
16.2 Configuration (bizhub C658/C558/C458)
16.3 Drive (bizhub C368/C308/C258)
16.4 Drive (bizhub C658/C558/C458)
16.5 Operation

17. IMAGE STABILIZATION CONTROL
17.1 Overview
17.2 Description of control
17.3 Control contents (bizhub C368/C308/C258)
17.4 Control contents (bizhub C658/C558/C458)
17.5 Operation timing

18. IMAGE PROCESSING
18.1 Scanner section image processing block diagram
18.2 Write section image processing block diagram

19. POWER SUPPLY SECTION
19.1 Main power switch
19.2 Power key

20. FAN CONTROL
20.1 Configuration
20.2 Control
20.3 Operation

21. COUNTER CONTROL
21.1 Configuration
21.2 Operation

22. HEATER
22.1 Configuration (HT-509/MK-735)
22.2 Configuration (LU/TK-101)
22.3 Control

23. INDICATOR FUNCTION
23.1 Configuration
23.2 Control

PA THEORY OF OPERATION DUAL SCAN DOCUMENT FEEDER/SP-501/UK-501 (bizhub C658/C558/C458)
1. CONFIGURATION
1.1 Section configuration

2. PAPER PATH
2.1 Paper path

3. PAPER FEED SECTION
3.1 Configuration
3.2 Drive
3.3 Operation

4. REGISTRATION SECTION
4.1 Configuration
4.2 Drive
4.3 Operation

5. READ SECTION
5.1 Configuration
5.2 Drive
5.3 Operation

6. PAPER EXIT SECTION
6.1 Configuration
6.2 Drive
6.3 Operation

7. OPEN AND CLOSE DETECTION SECTION
7.1 DF angle open and close detection
7.2 DF open and close detection

8. FAN CONTROL
8.1 Function
8.2 Control condition

PB THEORY OF OPERATION DF-629
1. CONFIGURATION
1.1 Section configuration
1.2 Paper path
1.3 Main part configuration

2. DRIVE
2.1 Paper feed drive
2.2 Registration drive
2.3 Document reading drive
2.4 Document reading glass cleaning drive

3. OPERATION
3.1 Document feed section
3.2 Document registration section
3.3 Document reading section
3.4 Document switchback/exit section
3.5 Paper path operation
3.6 DF open/close detection mechanism
3.7 Cooling inside the unit mechanism
3.8 DF Skew(Front) adjustment mechanism

PC THEORY OF OPERATION DF-704
1. CONFIGURATION
1.1 Section configuration
1.2 Paper path
1.3 Main part configuration

2. DRIVE
2.1 Paper feed drive
2.2 Registration drive
2.3 Document reading drive
2.4 Document reading glass / CIS glass cleaning drive

3. OPERATION
3.1 Document feed section
3.2 Document registration section
3.3 1-sided document reading section
3.4 2-sided document reading section
3.5 Document exit section
3.6 Paper path operation
3.7 DF open/close detection mechanism
3.8 Cooling inside the unit mechanism
3.9 DF skew adjustment mechanism

PD THEORY OF OPERATION PC-110/PC-210/PC-115/PC-215
1. CONFIGURATION

2. PAPER PATH

3. DRIVE

4. OPERATION
4.1 Paper feed section
4.2 Paper feed tray section

PE THEORY OF OPERATION PC-410/PC-415
1. CONFIGURATION

2. PAPER PATH

3. DRIVE

4. OPERATION
4.1 Paper feed section
4.2 Main tray section
4.3 Sub tray section
4.4 Remaining paper amount displayed mechanism

PF THEORY OF OPERATION LU-207
1. SECTION CONFIGURATION

2. PAPER PATH

3. CONFIGURATION
3.1 Appearance
3.2 Main part
3.3 Electrical part

4. DRIVE
4.1 Paper feed transport drive
4.2 Paper lift-up drive

5. OPERATION
5.1 Unit open/close section
5.2 Paper storage section
5.3 Paper feed/transport section

PG THEORY OF OPERATION LU-302
1. CONFIGURATION
1.1 Section configuration
1.2 Paper path
1.3 Main part configuration

2. DRIVE
2.1 Paper feed transport drive
2.2 Paper lift-up drive

3. OPERATION
3.1 Unit open/close section
3.2 Paper storage section
3.3 Paper feed/transport section

PH THEORY OF OPERATION JS-506
1. OVERVIEW OF THE SEPARATOR

2. PAPER PATH
2.1 Paper feed to the exit tray

3. CONFIGURATION
3.1 Section configuration
3.2 Main electrical part configuration

4. DRIVE
4.1 Paper transport drive mechanism for exit tray 1
4.2 Paper transport drive mechanism for exit tray 2
4.3 Exit tray 2 shift mechanism

5. OPERATION
5.1 Exit tray 1
5.2 Exit tray 2

PI THEORY OF OPERATION FS-533/PK-519
1. FINISHER OUTLINE

2. PAPER PATH
2.1 Sort offset mode/Group offset mode/Staple mode/Punch mode
2.2 Non sort mode/Non group mode/Non staple mode/Sort mode/Group mode/Punch mode

3. CONFIGURATION
3.1 Section configuration4
3.2 Electrical part configuration
3.3 Main mechanical part configuration
3.4 Main roller configuration

4. UNIT OPEN/CLOSE SECTION
4.1 Unit lock mechanism

5. PUNCH SECTION (PK-519)
5.1 Configuration
5.2 Drive
5.3 Operation

6. TRANSPORT SECTION
6.1 Configuration
6.2 Drive
6.3 Operation

7. ALIGNMENT SECTION
7.1 Configuration
7.2 Drive
7.3 Operation

8. STAPLER SECTION
8.1 Configuration/Drive
8.2 Operation

9. RECEIVING SECTION
9.1 Configuration
9.2 Drive
9.3 Operation

PJ THEORY OF OPERATION FS-534/FS-534SD/RU-513/PK-520
1. FINISHER OUTLINE

2. PAPER PATH
2.1 Sub tray
2.2 Main tray
2.3 Saddle tray
2.4 3rd tray

3. CONFIGURATION
3.1 Section configuration
3.2 Main electrical part configuration
3.3 Main mechanical part configuration
3.4 Main roller configuration

4. FNS SECTION
4.1 Door open/close detection mechanism

5. RU SECTION (RU-513)
5.1 Configuration
5.2 Drive
5.3 Operation

6. PUNCH SECTION (PK-520)
6.1 Configuration
6.2 Drive
6.3 Operation

7. TRANSPORT SECTION
7.1 Configuration
7.2 Drive
7.3 Operation

8. ALIGNMENT SECTION
8.1 Configuration
8.2 Drive
8.3 Operation

9. STAPLER SECTION
9.1 Configuration/Drive
9.2 Operation

10. RECEIVING SECTION
10.1 Configuration
10.2 Drive
10.3 Operation

11. SADDLE SECTION (FS-534SD ONLY)
11.1 Configuration
11.2 Transport section
11.3 Alignment section
11.4 Stapler
11.5 Folding/Saddle stitching
11.6 Tri-folding
11.7 Exit section

PK THEORY OF OPERATION FS-536/FS-536SD/PK-520/RU-513
1. CONFIGURATION
1.1 Section configuration

2. PAPER PATH
2.1 Paper path (FS-536SD/PK-520/RU-513)

3. RU-513
3.1 Configuration
3.2 Drive
3.3 Operation

4. FINISHER SECTION
4.1 Door open/close detection mechanism

5. TRANSPORT SECTION
5.1 Configuration
5.2 Drive
5.3 Operation

6. ALIGNMENT SECTION
6.1 Configuration
6.2 Drive
6.3 Operation

7. STAPLER SECTION
7.1 Configuration
7.2 Drive
7.3 Operation

8. OUTPUT TRAY SECTION
8.1 Configuration
8.2 Drive
8.3 Operation

9. SADDLE SECTION (FS-536SD)
9.1 Configuration
9.2 Transport section
9.3 Alignment section
9.4 Stapler

9.5 Center folding/Center staple
9.6 Tri-folding
9.7 Paper exit section

10. PK-520
10.1 Configuration
10.2 Drive
10.3 Operation

PL THEORY OF OPERATION FS-537/FS-537SD/RU-513/PK-523/JS-602/PI-507/ZU-609
1. SECTION CONFIGURATION

2. PAPER PATH
2.1 Paper path (FS-537SD/PK-523/ZU-609/PI-507)
2.2 Paper path (FS-537/JS-602)

3. RU-513
3.1 Configuration
3.2 Drive
3.3 Operation

4. FINISHER SECTION
4.1 Door open/close detection mechanism

5. TRANSPORT SECTION
5.1 Configuration
5.2 Drive
5.3 Operation

6. ALIGNMENT SECTION
6.1 Configuration
6.2 Drive
6.3 Operation

7. STAPLER SECTION
7.1 Configuration
7.2 Drive
7.3 Operation

8. OUTPUT TRAY SECTION
8.1 Configuration
8.2 Drive
8.3 Operation

9. SADDLE SECTION FS-537SD
9.1 Configuration
9.2 Transport section

9.3 Alignment section
9.4 Stapler
9.5 Center folding/Center staple
9.6 Tri-folding
9.7 Paper exit section

10. PK-523
10.1 Configuration
10.2 Drive
10.3 Operation

11. ZU-609
11.1 Configuration
11.2 Drive
11.3 Operation

12. PI-507
12.1 Configuration
12.2 Drive
12.3 Operation

13. JS-602
13.1 Configuration
13.2 Drive
13.3 Operation

PM THEORY OF OPERATION AU-102/AU-201S
1. AU-102
1.1 Configuration
1.2 Operation

2. AU-201S
2.1 Configuration
2.2 Operation
2.3 Specifications

PN THEORY OF OPERATION EK-608/EK-609/SC-508
1. EK-608
1.1 Configuration
1.2 Operation

2. EK-609
2.1 Configuration
2.2 Operation

3. SC-508
3.1 Configuration
3.2 Operation

PO THEORY OF OPERATION UK-212/UK-215
1. CONFIGURATION
1.1 Mounting position

2. OPERATION
2.1 Outline
2.2 2nd network interface structure
2.3 Operation on ErP Auto Power Off mode

PP THEORY OF OPERATION FK-514/FK-515/MK-742
1. COMMUNICATION CONTROL
1.1 FIF bits of DIS, DTC and DCS
1.2 Modem fallback sequence
1.3 V8/V34 sequence

2. FUNCTION
2.1 Telephone function
2.2 F-code
2.3 Transmission function
2.4 Reception function

PQ THEORY OF OPERATION HD-524
1. CONFIGURATION
1.1 Outline
1.2 Unit configuration

2. OPERATION
2.1 HDD master/slave automatic switching control
2.2 HDD failure detection control
2.3 HDD mirroring rebuild
2.4 Format HDD

PR THEORY OF OPERATION CU-101/MK-745
1. CONFIGURATION

2. OPERATION
2.1 Exhaust control
2.2 Filter configuration
2.3 Airflow
2.4 Operation timing

PS THEORY OF OPERATION CU-102
1. CONFIGURATION

2. OPERATION
2.1 Exhaust control
2.2 Filter configuration
2.3 Airflow
2.4 Operation timing

S LAYOUT DRAWINGS FOR RELATED PARTS BY EACH TROUBLE CODE
1. C0002

2. C0106
2.1 PC-110/PC-210
2.2 PC-410

3. C0107
3.1 PC-110/PC-210
3.2 PC-410

4. C0108

5. C0109

6. C0202

7. C0204

8. C0206

9. C0208

10. C0210

11. C0211

12. C0214

13. C0216

14. C1004, CC155, CD704

15. C1081

16. C1102
16.1 FS-53316.2 FS-534/FS-534SD

17. C1103
17.1 FS-533
17.2 FS-534/FS-534SD

18. C1105

19. C1106
19.1 FS-533
19.2 FS-534/FS-534SD

20. C1109
20.1 FS-533
20.2 FS-534/FS-534SD

21. C1112

22. C1113

23. C1114

24. C1115

25. C1132
25.1 FS-533+PK-519
25.2 FS-534+PK-520/FS-534SD+PK-520

26. C1140
26.1 FS-533
26.2 FS-534/FS-534SD

27. C1141

28. C1144

29. C1145

30. C1156

31. C1182

32. C1184

33. C1195

34. C1196

35. C1197

36. C11A1

37. C11A2

38. C11E1

39. C1402

40. C2152, C2153, C2154, C2155, C2156

41. C2253, C2254

42. C2255, C2256

43. C2355

44. C2411, C2552, C2561

45. C2412, C2554, C2562

46. C2413, C2556, C2563

47. C2414, C2558, C2564

48. C2551

49. C2553

50. C2555

51. C2557

52. C2559

53. C255A

54. C255B

55. C255C

56. C2650, CC163

57. C2A11, C2A12, C2A13, C2A14

58. C2A21, C2A22, C2A23, C2A24

59. C3101, C3103

60. C3201, C3202

61. C3302

62. C3425

63. C3722, C3922

64. C3725, C3825, C3925, C392A

65. C3726, C3826, C3926

66. C3731

67. C392B

68. C4091 – C40A4, C5601, C5605, C5606, CA051 – CA053, CC151, CC152, CC15C, CC170 – CC186, CC191 – CC216, CD211 – CD261, CD401 – CD413, CD701 – CD703, CD705, CD706, CE001, CE003 – CE305, CEEE1, CEEE3

69. C4101

70. C4501

71. C5102, C5103

72. C5351

73. C5355

74. C5360

75. C5370

76. C5501

77. C5603, C5610, C5611

78. C5604

79. C6001

80. C6002

81. C6102, C6103

82. C6104, C6105

83. C6704, C6751, CDF50, CDF70, CDFA0

84. C6752

85. C6753

86. C6754, C6755

87. C6756

88. C6901, C6902, C6903

89. C6911, C6912, C6913

90. C6F01, C6F02, C6F03, C6F04, C6F05, C6F07, C6F08, C6F09, C6F0A, C6FFDC, C6FDD

91. C8101
91.1 DF-629
91.2 DF-704

92. C8107
92.1 DF-629
92.2 DF-704

93. C8302
93.1 DF-629
93.2 DF-704

94. C8401, CC156

95. C9401, C9402

96. C9403, C9404

97. CC159, CC15A

98. CC15B

99. CC164, CD3A0

100. CC190, CD002, CD004, CD00F, CD020, CD050

101. CD010, CE002

102. CD011, CD012, CD013, CD014, CD015, CD016, CD017, CD030, CD041, CD042, CD043, CD044, CD045, CD046, CD047, CD048, CD049, CD04A, CD04B

103. CD201, CD202, CD203, CD271

104. CD272

105. CD392

106. CDF51, CDF71, CDFA1

107. CED01

108. CEEE2

PARTS MANUAL TABLE OF CONTENTS

1 ADF (External Parts Section)
2 ADF (Paper Feed Section)
3 ADF (Registration Section)
4 ADF (Reading Section)
5 ADF (CIS Section)
6 ADF (Original Glass Cleaning Section)
7 ADF (CIS Cleaning Section)
8 ADF (Paper Exit Section)
9 External Parts Section
10 Inner Cover Section
11 Operation Panel Section
12 Scanner Section
13 PH Section
14 Toner Supply Section
15 Toner Collection Section
16 Photo Conductor Section
17 Developing Section
18 1st Transfer Section
19 Paper Feed Section
20 Tray 1 Paper Feed Section
21 Tray 2 Paper Feed Section
22 Tray Section
23 Tray 1 Section
24 Tray 2 Section
25 2nd Transfer Section/Registration Section
27 Vertical Conveyance Section
28 Bypass Tray Section
29 Duplex Section
30 The Paper Cooling Fan Section
31 Fusing Section
32 Paper Exit /Reverse Section
33 Main Drive/ Paper Feed Drive Section
34 Toner Supply Drive Section
35 Fusing Drive Section
36 Toner Suction Fan Section
37 High Voltage Section
38 Low Voltage Section
39 Electrical Components Section
40 Wiring
41 Wiring Accessories And Jigs
42 Accessory Parts

Copier Lease Request


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Service Request

Quality and Affordable Service, Repair, and Maintenance for Your Copiers and Printers

Your business productivity is important to us, which is why we provide a hassle-free and affordable service for all models of copiers and printers in any condition. We offer great value for the money when it comes to our repair and maintenance services.

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Remote Computer/Copier/Printer Support

Remote Support Information

*Copier and Printer

We typically connect to your computer, which should be on the same network as the copier. This allows us to access the copier's Web Interface for more effective troubleshooting and to adjust any settings that may require modification or configuration.

*Computer

We will explore various troubleshooting steps, and if the issue is related to the network, we may discuss it over the phone without remote access until we resolve the problem.

Machine Capability

Please confirm if your copier can still copy or print standalone (e.g., without any computer or network connection) to ensure we address your issue effectively. Complete this questionnaire to the best of your ability, and we will get back to you promptly to schedule remote support. Thank you for choosing our services, and we look forward to assisting you.


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