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LEXMARK MX710, MX711, MX717, MX718, MX81x, XM51xx, XM52xx, XM71xx, and XM72xx MFPs Service Manual and Parts Manual

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SERVICE MANUAL TABLE OF CONTENTS

Product information

Edition notice

Notices, conventions and safety information
Laser notices
Conventions
Safety information
General caution statements

Change history
Change history

General information
Media guidelines
Data security notice
Tools required for service

Diagnostics and troubleshooting
Troubleshooting overview
Fixing print quality issues
Paper jams
Understanding printer messages
User attendance messages (0–99.99)
Printer hardware errors
ADF/Scanner hardware errors
Input/output option hardware errors
Other symptoms

Service menus
Understanding the printer control panel
Menus list
Diagnostics menu
Configuration menu
Entering Invalid engine mode
Entering Recovery mode
Accessing the Network SE menu
Service Engineer menu

Parts removal
Removal precautions
Adjustments
Removal procedures
Left side removals
Right side removals
Front side removals
Bottom side removals
Rear side removals
Top side removals
ADF/scanner removals
250/550-sheet media tray option removals (MX710 and MX711)
High capacity input tray option removals (MX710 and MX711)
550-sheet media tray option removals (MX810, MX811, and MX812)
High capacity input tray option removals (MX810, MX811, and MX812)
Staple finisher/offset stacker option removals
Mailbox option removals
Staple, hole punch finisher option removals

Component locations
Exterior locations
Connectors

Maintenance
Inspection guide
Scheduled maintenance
Preventive maintenance
Lubrication specification
Cleaning the printer

Parts catalog
Legend
Assembly 1: Covers (MX71x and XM51xx)
Assembly 2: Covers (MX81x, XM71xx, and XM72xx)
Assembly 3: Paper path
Assembly 4: Fusers
Assembly 5: Electronics
Assembly 6: Drive motors
Assembly 7: Duplex
Assembly 8: Frame
Assembly 9: Control panel (MX710, XM5163, and XM52xx)
Assembly 10: Control panel (MX711, XM5170, and XM52xx)
Assembly 11: Control panel 10‑inch display (MX81x and XM71xx)
Assembly 12: Paper tray
Assembly 13: ADF assembly
Assembly 14: ADF covers
Assembly 15: ADF mechanical
Assembly 16: ADF electronics
Assembly 17: Flatbed scanner (MX71x and XM51xx)
Assembly 18: Flatbed scanner (MX81x, XM71xx, and XM72xx)
Assembly 19: Input options (MX71x and XM51xx)
Assembly 20: Input options (MX81x and XM71xx)
Assembly 21: 250-sheet tray option (MX71x and XM51xx)
Assembly 22: 550-sheet tray option (MX71x and XM51xx)
Assembly 23: 550-sheet tray option (MX81x and XM71xx)
Assembly 24: High capacity input tray option 1 (MX71x and XM51xx)
Assembly 25: High capacity input tray option 2 (MX71x and XM51xx)
Assembly 26: High capacity input tray option 3 (MX81x and XM71xx)
Assembly 27: High capacity input tray option 4 (MX81x and XM71xx)
Assembly 28: Output options (MX81x and XM71xx)
Assembly 29: Staple finisher option 1
Assembly 30: Staple finisher option 2
Assembly 31: Staple finisher option 3
Assembly 32: Staple finisher option 4
Assembly 33: Mailbox option 1
Assembly 34: Mailbox option 2
Assembly 35: Mailbox option 3
Assembly 36: Offset stacker option 1
Assembly 37: Offset stacker option 2
Assembly 38: Offset stacker option 3
Assembly 39: Offset stacker option 4
Assembly 40: Staple, hole punch finisher option 1
Assembly 41: Staple, hole punch finisher option 2
Assembly 42: Staple, hole punch finisher option 3
Assembly 43: Staple, hole punch finisher option 4
Assembly 44: Miscellaneous
Assembly 45: Power cords

Printer specifications
Power specifications
Operating clearances
Acoustics
Environment
Processor
Enabling the security reset jumper
Printer skew specifications

Options and features
Available internal options
Input options supported
Output options supported
Physical specifications (options)

Theory of operation
Models MX81x and MX71x paper path rollers and sensors
Models MX81x and MX71x sensors
Functions of main components
Media tray
Multi-purpose feeder (MPF)
Registration
Duplex
Transfer
Printhead
Fuser components
Exit
Drive
Sensors
Electrical components and controller
Xerographic and print cartridge components
Document scanning at ADF
Document scanning at platen
Names and functions of components
Output options theory

Acronyms
Acronyms

Index

Part number index

Part name index

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