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LEXMARK X560n Service Manual and Parts Manual

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LEXMARK X560n Service Manual and Parts Manual


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Categories: Lexmark, Manuals Tag: X560n


Service Manual Table of contents

General information

Options and features

Printer and scanner specifications

Electronic specifications
Environment specifications
Physical dimensions and clearances

Media guidelines and specifications

Mixed Size Scan
Supported media sizes on the scanner
Supported media sizes for the printer
Supported media types
Supported media type and weight

Tools required for service


Diagnostic information


Symptom tables

Service error codes and attention messages

Service checks

010-351 Fuser Error service check
010-397 Fuser Error, Insert Fuser service check
016-220 Too Many Incorrect service check
016-720 PDL Error service check (FIP-1.83)
016-737 Format Error, 016-741 Protection Error,
016-742 Invalid ID,
016-743 Range Chk Error,
016-744 Check Sum Error,
016-745 Header Error service check
016-757 Invalid User,
016-758 Disabled Func,
016-759 Limit Exceeded service check
016-794 Network Not Ready service check
016-799 Invalid Job service check
017-988 Scan Time Out
024-371 MCU Comm Error (controller board communication)
033-510 Fax Codec Error service check
033-517 Password Error service check
033-762 Communication service check
033-763 Communication service check
033-773 Fax Codec Error
035-701 Target Fax
035-720 Fax Communication service check
035-781 Target Fax Busy
041-340 MCU NVRAM Error service check
042-313 Fan Motor Error service check
042-325 Motor Error service check
042-326 Motor Error
042-358 Fan Motor Error service check
042-700 Printer Too Hot,
142-700 Ready to Copy service check
061-370 Laser Error service check
062-320, 062-324 Restart Printer service check
072-215 550 Feeder Error service check
072-216 Motor Error service check
077-215 Duplexer Error service check
077-215 Duplexer Error service check
077-343 Motor Error service check
092-651 ADC Sensor Error service check
092-651 ADC Sensor Error service check
092-661 Env Sensor Error service check
093-320 Motor Error service manual
093-970 Insert Yellow service check
093-971 Insert Magenta service check
093-972 Insert Cyan service check
093-973 Insert Black service check
094-330 CRUM Error service check
116-367 Parallel Port Error service check
550-sheet feeder turn clutch assembly service check
550-sheet feeder feed clutch assembly service check
550-sheet feeder drive assembly service check
Abnormal noise service check
Communication errors service check
Controller board service check
Copier Error service check
Door A Open service check
Download Mode service check
Duplex jam sensor, duplex clutch, duplex motor assembly, duplex fan service check
Electrical noise (interference) service check
Engine board error service check
Exit sensor service check
Fax Codec Error, Communication service check
Fax Error service check
Fax Number Error, No Dial Tone service check
Fax Send Error service check
Feed clutch assembly service check
Feed drive assembly service check
Flash card service check
Fuser CRUM Error, Ready to Copy service check
Illegal Settings service check
Insert Tray 2, Insert Tray 3, Illegal Settings service check
Insert Tray 3, Illegal Settings service check
Jam at Scanner service check
Jam at Tray 2 service check
Jam service check—tray 1 (MP feeder)
Jam service check—tray 2 (250-sheet tray)
Jam service check—tray 3 (550-sheet feeder)
Jam service check—duplex unit
Jam at Exit, Jam at Reg. Roll, Wrong Paper Type service check
Load tray service check
Main drive assembly (main motor) service check
Main drive assembly (sub motor) service check
Main drive assembly (developer motor) service check
Main drive assembly (exit clutch) service check
Memory Error service check
Memory full service check
MFD Memory Full service check
MP feeder feed solenoid service check
Multiple feed service check
MPC (Multi-Protocol Network Card) service check
MPC (Multi-Protocol Network Card) service check
No paper sensor service check
Operator panel service check
Operator panel service check
Power (AC) service check
Power (DC) service check
Protocol Error service check
Registration clutch assembly service check
Registration sensor service check
Remove Tape Yellow Cartridge service check|
Remove Tape Magenta Cartridge service check
Remove Tape Cyan Cartridge service check
Remove Tape Black Cartridge service check
RIP board service check
Scanner error service check
Scanner error service check
Scanner ADF Cover R Open service check
Server Error service check
Toner cartridge (yellow) service check
Toner cartridge (magenta) service check
Toner cartridge (cyan) service check
Toner cartridge (black) service check
Toner cartridge (black) service check
Toner cartridge (yellow) service check
Toner cartridge (magenta) service check
Toner cartridge (cyan) service check
Transfer belt assembly service check
Transfer belt assembly service check
Turn clutch assembly service check
Wrong Paper Type service check
Print quality service checks

Print image quality specifications

Repeating marks and lines
Faint print (low contrast) service check
Blank print (No print) service check
Solid black service check
Vertical blank lines service check
Horizontal blank lines or bands service check
Vertical stripes service check
Horizontal stripes service check
Partial lack service check
Spots service check
Afterimage service check
Background (fog) service check
Skew service check
Paper damage service check
Toner does not fix service check
Color registration (color shift) service check
Hunting service check
Magnification incorrect (distortion) service check

Operator panel and customer menus

Customer menus under System

Diagnostic aids

Printing Information Pages

Service Mode

Menu map of Service Mode

Fax/Scanner Diag

Board test

All Test
1st. Fire Test
2nd Fire Test
Relay/Signal Test


Scan Counter

Scanner Maintenance

White Balance
Scan Counter
Scan Counter Clear


Back Up Data

All Clear
User Clear
System Clear
User&System Clear
System Data Init
Document Clear


Printer Diag

ESS Diag

All Test
CodeROM Test
Engine Test

Engine Diag

Sensor Test
Motor Test

Print Info

Info Page
Print Settings


Serial No. (serial number)
Tone Correction
Display Counter
Hex Dump
Pixel Counter
Counter Type
Print Counter
Clear All NVM
Table of contents vii
Clear Job History
Clear All Auditron PV

Test Print

Test print samples


Slow Scan K to P
Slow Scan 600 M, Y, C
Slow Scan 1200 M, Y, C
Fast Scan K to M, K to Y, and K to C
Fast Scan MPT (MP feeder)
Fast Scan Tray 2
Fast Scan Tray 3
Fast Scan Duplex
Fast Scan 2 K to C, K to M, or K to Y

Life Counters


Exit Mode

Clearing jams

Avoiding jams
Understanding jam messages and locations
Clearing tray 1 (MP feeder) jams
Clearing tray 2 jams
Clearing tray 3 jams
Clearing jams in the fuser
Clearing jams in the duplex unit
Clearing jams in the ADF

Theory of operation

Fax system

Scanning system

Printing process

Paper path

Functional components

250-sheet paper tray
MP feeder and the registration assembly
Transfer belt assembly
Toner cartridges
Drive assemblies
Duplex unit
550-sheet feeder paper tray
550-sheet feeder

Connector locations


Printer boards
Printer motors
Printer sensors


Controller board diagram
RIP board diagram
Engine board diagram
Low-voltage power supply (LVPS) diagram
High-voltage power supply (HVPS) diagram

Wiring diagrams

DC power supply wiring diagram
MP feeder and registration wiring diagram
Drives wiring diagram
Printhead wiring diagram
High-voltage power supply (HVPS) wiring diagram
Developer wiring diagram
Fuser wiring diagram
Boards wiring diagrams
550-sheet feeder wiring diagram
Duplex unit wiring diagram
Fax controller wiring diagram
Scanner imaging wiring diagram
Scanner imaging wiring diagram
Automatic document feeder (ADF) wiring diagram

Repair information

Handling ESD-sensitive parts

Screw identification table


Scanner adjustment

Printer color registration

Automatic color registration adjustment
Manual color registration
Enabling/Disabling Automatic Color Registration

Printhead adjustment

Removal procedures

Bottom cover removal

Tray cover removal

Front cover assembly removal

Front cover cable harness removal

Inner left pole cover removal

Inner right pole cover removal

Left cover removal

Left pole cover removal

MP feeder cover assembly removal

Rear cover removal

Right cover removal

Right pole cover removal

Top cover removal

550-sheet feeder removal

550-sheet feeder caster removal

550-sheet feeder controller board

550-sheet feeder feed clutch removal

550-sheet feeder drive assembly removal

550-sheet feeder foot removal

550-sheet feeder no paper sensor removal

550-sheet feeder feed roll kit removal

550-sheet feeder size switch assembly removal

550-sheet feeder tray separator roll removal

550-sheet feeder turn clutch removal

ADF maintenance kit removal

ADF feed roll
ADF separator pad and spring
ADF tray assembly removal

Controller board removal

Duplex clutch removal

Duplex gate removal

Duplex motor assembly removal

Duplex roll 1 assembly removal

Duplex roll 2 assembly removal

Duplex unit removal

EEPROM card removal

Engine board removal

Engine board cage removal

Erase lamp assembly removal

Exit assembly removal

Extension cover removal

Fan assembly removal

Fax card removal

Feed clutch removal

Feed drive assembly removal

Feed roll kit removal—250-sheet tray assembly

Fuser removal

High-voltage power supply (HVPS) removal

Humidity sensor removal

Interlock harness removal

Left door link assembly removal

Low-voltage power supply (LVPS) removal

Main drive removal

Memory card removal

MP feeder feed roll removal

MP feeder feed solenoid removal

MP feeder no paper sensor removal

MP feeder separator roll assembly removal

Multi-Protocol Network Card removal

No paper sensor removal

Operator panel removal

Operator panel cable harness removal

Paper feed assembly removal

Power switch

Printhead assembly removal

Registration clutch removal

Registration sensor removal

Right door link assembly removal (18)

RIP board removal

RIP board cage removal

Scanner assembly removal

Separator roll removal—250-sheet tray assembly

Size switch assembly removal

Smart Chip contact removal

Speaker assembly removal

Spur assembly removal

Toner cartridge removal

Toner motor removal

Toner sensor assembly (black) removal

Toner sensor assembly (cyan, magenta, yellow) removal

Transfer belt removal

Transparency sensor LED removal

Transparency sensor removal

Turn clutch assembly removal

Turn roll assembly removal

Preventive maintenance

Safety inspection guide

Cleaning the MFP

Parts Catalog Table of contents

Assembly 1: Covers
Assembly 2: Front cover and operator panel
Assembly 3: Scanner
Assembly 4: Imaging
Assembly 5: Paper transport
Assembly 6: 250-sheet tray assembly
Assembly 7: Electrical 1
Assembly 8: Electrical 2
Assembly 9: Duplex
Assembly 10: 550-sheet feeder 1
Assembly 11: 550-sheet feeder 2
Assembly 12: Options and supplies

Copier Lease Request

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We are a one-stop shop for all your copier and printer repair and maintenance needs. 70% of our service requests are resolved on the 1st visit. You are guaranteed prompt and quality service wherever you are in the US.

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Remote Support Information

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